W Stephens & Sons Installations Ltd
Public liability insurance is unverified
Services
Customer Reviews
Write a review7.67 /10
Based on 3 reviews over the past 12 months
Quality of work
7.33
Reliability
7.33
Communication
8.33
Reviews (176)
3 Central Heating
Posted 15 December 2025
Unsatisfactory service
Comparing this boiler service with previous 15 years. Stephens did not leave a service record. We have always been given a written record with work itemised. He said he did not provide written records (except in boiler log book which we do not have). Filter was not cleaned. Always been done before. He claimed that a special key was needed to remove filter and he did not have the required tool. No-one has ever said this before! Offered to come back for a further visit to check filter. Very suspicious! I will certainly not use this service again and would not recommend this company.Verified reviewerJob location: KT1710 Plumber
Posted 10 December 2025
Worcester Bosch Boiler Installation - An Impeccable Job Done!
Chris Stephens recently installed a Worcester Bosch boiler at my property. A job which entailed relocating the boiler, re-routing all pipework from loft to a bedroom, removing old boiler, pipework, etc. Chris is a Perfectionist - works to very high standards! His installation work is impeccable - all new pipework is neatly aligned done skillfully with care, looks meticulous - a real masterpiece! I'm very happy with his choice of Worcester Bosch boiler & all accessories as all work great + are user friendly. W. Stephens & Sons Installations Ltd are the Best & highly recommended!Verified reviewerJob location: KT910 Plumber
Posted 06 August 2025
Boiler installation and service
I have called on Chris since his father installed my boiler in 2010. He is fantastic with fitting boilers and radiators, calm and patient, nothing has ever broken down so the company is complete value for moneyVerified reviewerJob location: KT510 Plumber
Posted 29 October 2024
Fit expansion Vessel and Pressure relief valve + tighten tap
I highly recommend Chris for his politeness, tidiness, and conscientious nature.Job location: KT510 Plumber
Posted 17 May 2024
Complete Shower Enclosure and Electric Shower Unit Installation
Work was completed over 4-5 days in Sep/Oct 2023 removing the old unit and replacing with an upgraded shower enclosure electric shower and fan Chris Stephens work was excellent and I highly recommend his services PhillipVerified reviewerJob location: KT910 Bathroom Fitter
Posted 11 December 2023
Shower Fitting
Bath removed to make way for a Walk in Shower Unit. Lots of pipe reworking and tiling. Totally professional job carried out by one person. No mess and tidied up as he went along. Very impressed. Would highly recommend.Verified reviewerJob location: KT9
Photos
Company Info
Owner
Mr. Chris & Ray Stephens
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 391512948
W Stephens & Sons Installations Ltd was established in 1945 and has since built a strong reputation for providing a trustworthy bespoke service of excellent quality. For over seventy years the customer has always been at the heart of everything we do.
The company was founded by Walter Stephens. The then young soldier had just returned from the Second World War to his home in South London, determined to build his life again. He got on his bicycle with a bag of plumbing tools and took on jobs for locals. The affection and loyalty he inspired in the community during those early years fuelled the family business, which is now running into its third generation. Walter's founding principles of honesty and hard work provide the framework of everything for which the business stands.
We provide services in Surrey, Middlesex and London.
We are Gas Safe registered and Associate members of The Chartered Institute of plumbing and Heating Engineers, Checkatrade members and Worcester Bosch Accredited Installers.
