PRODUCT TERMS – HOME MOVERS
INTRODUCTION
1. The Home Movers Product is a Service provided by Checkatrade - both terms are defined in Our Master Service Terms.
2. These Terms shall apply in addition to the Master Service Terms to the provision of the Home Movers Product by Checkatrade on or after 17 March 2025.
3. Words and phrases used in these Terms shall have the same meaning as set out in the Master Service Terms unless otherwise set out below:
Area means the geographical area that the Letter will be distributed to as set out in the Confirmation Email.
Box means Your allocated advertisement space in the Letter and/ or on the Landing Page as more particularly set out in the Confirmation Email.
Fees means the fees for the Box set out in the Confirmation Email.
Home Movers Product means the Letter and the Landing Page.
Landing Page means the Checkatrade dedicated website URL for the Home Movers Product that hosts the Box.
Letter means the letter We publish and distribute to homeowners in the Area.
Plan Agreement means the Fixed Plan Services as further set out in the Product Terms – Fixed Plan or PAYG Services as further set out in the Product Terms – Fixed Plan.
4. Unless otherwise set out in the Terms or agreed between Us and You, a Home Movers Product is non-cancellable and non-refundable.
TERM AND TERMINATION
5. The start date and the end date (“Initial Term”) of the Home Movers Product shall be set out in the Confirmation Email.
6. After the Initial Term, the Home Movers Product shall automatically renew for further terms of 30 days, until terminated by You giving Us 30 days’ notice by contacting Our customer service centre or Your account manager (if applicable) by telephone or, if available, within the Members Area or on our Trade App.
7. We may terminate the Home Movers Product by giving You 30 days’ notice.
8. Your Agreement for the Home Movers Product shall be automatically suspended or terminated if Your Plan Agreement or Master Service Terms is suspended or terminated for any reason.
9. If Your Plan Agreement is terminated or expires:
a) Your Box will be removed immediately from the Landing Page;
b) if the Letter has not been printed, Your Box will be removed; and
c) the Secure Contact number will be diverted to Us.
10. Paragraph 9 is without prejudice to Your obligation to pay for the Fees, except where termination is by You due to Our breach of the Agreement.
OUR OBLIGATIONS
11. We shall include:
a) a Quick Response code (QR Code) linked to the Landing Page in the Letter; and
b) Your Box in the Letter and/ or the Landing Page as set out in the Confirmation Email.
12. We shall give You an opportunity to review the content of Your Box in the Letter before publication and You can provide Us with feedback on that content, however We will retain the full right and discretion with regards to the content that is published.
13. We may provide You with a separate Secure Contact for any Box(es) in the Letter You are included in, and We reserve the right to suspend or redirect that Secure Contact at any time following the expiry of the applicable Home Movers Product.
14. We may from time to time at Our sole discretion and without notice to You amend the boundaries of the Area.
15. We provide no warranties, representations or guarantees as to the performance of a Box on the Landing Page, including but not limited to the amount of impressions, clicks or contacts that You may receive as a result of a Box on the Landing Page or whether the Letter will be received by all or any particular households within the Area.
16. After the Initial Term, We may increase the Fees by notifying You with 30 days in notice in a Variation Email. If You do not agree to such increase, You may terminate the Home Movers Product within 30 days of such notice.
PAYMENT
17. Unless agreed otherwise at point of sale and set out in the Confirmation Email, we will invoice You for the Fees monthly.
18. Payment of the Fees for the Home Movers Product shall be due immediately on receipt of an invoice from Us.
VERSION
19. These Product Terms were last updated 17 March 2025.
20. You can find the most recent version of the Terms at https://www.checkatrade.com/membership-term