Product Terms – Sponsored Display
Product Terms – Sponsored Display
INTRODUCTION
1. Sponsored Display is a Service as defined in our Master Service Terms. These Sponsored Display Terms shall apply in addition to the Master Service Terms to the provision of a Sponsored Display Service on or after 18th July 2025.
2. Clause 10 of the Master Service Terms (Auto-Renewal) shall not apply to this Agreement.
3. Capitalised terms above shall have the meanings given to them below.
DEFINITIONS
4. Words and phrases used in these Sponsored Display Terms shall have the same meaning as set out in the Master Service Terms unless otherwise set out below:
Billing Date means the date that We invoice You for the Fees under Your Plan Agreement.
Category means a trade category or sub-category.
Display Advert means a billboard-style advertisement for Your business that appears as a “Sponsored Display” within the Search Listing.
Display Advert Fee means the fixed fee set out within your Confirmation Email.
Display Campaign means any advertising campaign using the Sponsored Displays Services as requested by You and accepted by Us as set out in the Confirmation Email.
Display Campaign Scope and Display Campaign Start Date shall be as set out in the Confirmation Email.
Display Campaign Period means the period from the Campaign Start Date to the Campaign End Date.
Display Campaign Scope means the Category and Location(s) applicable to the Campaign.
Fixed Plan Services means the Services provided by Us as further set out in the Product Terms – Fixed Plan.
Location means postcode area(s) or district(s).
PAYG Services means the Services provided by Us as further set out in the Product Terms - PAYG.
Plan Agreement means an Agreement for Fixed Plan Services or PAYG Services in the same Category (or Categories) and Location(s) as the Campaign.
Search means a search for a tradesperson by a User.
Search Listing means the listings that appear on the Platform as a result of a Search.
Sponsored Display Service means the advertising Services provided by Us to You for the purposes of the Display Campaign.
Sponsored Display Terms means these terms and conditions for the provision of the Sponsored Display Service.
Term means either:
(a) the period specified in the Confirmation Email; or
(b) if no such period is specified, thirty (30) calendar days from the Campaign Start Date, which will be subject to automatic renewal in accordance with clause 5.
TERM
5. The Sponsored Display Service will commence on the Campaign Start Date and continue for the Term. If the Term is not specified in the Confirmation Email, it shall automatically renew for successive periods of thirty (30) calendar days, unless terminated in accordance with clause 30.
CAMPAIGNS
6. You may request to set up a Display Campaign either by contacting Our customer service centre or Your account manager (if applicable) by telephone or, if available, within the Members Area or Trade App.
7. If We accept Your request for a Display Campaign, We will send You a Confirmation Email setting out the agreed Display Campaign.
8. You may request to change a Display Campaign by contacting Our customer service centre or Your account manager (if applicable) by telephone or, if available, within the Members Area or Trade App.
9. We may, at our sole discretion, accept Your request to change some or all of the Display Campaign during the Display Campaign Period at our discretion, and such change shall constitute a variation to the Agreement as offered by Us and accepted by You.
10. Any agreed changes to the Display Campaign will be confirmed in a Variation Email and be effective on the following Business Day unless otherwise agreed.
11. You will only be eligible for a Display Advert in a Search Listing if You are eligible to be included in the same Search Listing under Your Plan Agreement.
12. If You make a change to Your Plan Agreement during the Display Campaign Period, this may change Your eligibility for a Display Advert.
OUR OBLIGATIONS
13. We shall, at our discretion, have final approval of the design of the Display Advert and its position in the Search Listing.
14. We may from time to time, either via email or (if available) within the Members Area or Trade App, provide You with reports or analytics about Your Display Campaign(s).
15. We provide no warranties, representations or guarantees as to the performance of a Display Campaign, including but not limited to the:
a) amount of Display Adverts;
b) amount of impressions or clicks that You may receive as a result of a Display Advert; or
c) that You will receive any enquiries, leads, or business as a result of the Sponsored Display Service.
YOUR OBLIGATIONS
16. You will provide Us with images and text (“Materials”) to be included in the Display Advert.
17. All Materials provided must comply with our instructions and applicable laws and regulations, including but not limited to advertising standards.
18. We reserve the right to reject any Materials that do not meet these guidelines or that we deem inappropriate or incompatible with our brand standards.
19. You warrant that You own or have the necessary rights to use and provide Us with the Materials, and grant Us a non-exclusive, royalty-free license to use such Materials for the purposes of the Sponsored Display Service.
20. You agree to indemnify and hold Us harmless from any claims or damages arising from the use of the Materials You provide, including but not limited to claims of intellectual property infringement.
21. You acknowledge and agree that the process for determining if a Display Advert is placed in a Search Listing is proprietary to Us and/or Our third party providers and We have no obligation to share any information with You about this process or the operation of the Sponsored Display Service.
FEES AND PAYMENT
22. All Display Advert Fees are exclusive of VAT. You shall pay to Us, in addition to the Display Advert Fees, an amount equal to any VAT chargeable on the supply of the services.
23. We shall invoice You on Your Billing Date for the Display Advert Fees for the previous Campaign Budget Period unless otherwise set out in the Confirmation Email.
24. Payment of the Display Advert Fees shall be due immediately on the date of an invoice from Us unless We agree otherwise in Writing.
25. We shall collect payment of the Display Advert Fees using the direct debit instruction or the Card Payment Authorisation provided by You unless We agree otherwise in Writing.
26. In the event of termination of the Agreement, We reserve the right to charge You for all Display Advert Fees accrued prior to the date of termination.
27. In the event of any changes to the Display Advert Fee, We will provide You with advance notice, via email no less than 15 days prior to the changes taking effect. You have the right to terminate this Agreement, in accordance with clause 30 if You do not agree with the change.
28. In the event of termination of the Sponsored Display Services in accordance with clause 30, You shall remain liable for all Display Advert Fees accrued up to the effective date of termination. We shall invoice You for any outstanding Display Advert Fees. Termination shall not relieve You of any obligations incurred prior to the effective date of termination.
SUSPENSION AND TERMINATION
29. You may terminate Your Display Campaign by contacting Our customer service centre or Your account manager (if applicable) via telephone or, if available, within the Members Area or Trade App. Such notice of termination shall take effect 10 Business Days after You provide notice.
30. Your Agreement for Sponsored Display Service shall be automatically suspended or terminated if the Plan Agreement is suspended or terminated for any reason.
31. Without prejudice to any other rights or remedies We may have, We may temporarily suspend Your Display Service immediately on Written notice to You if any Display Advert Fees are overdue or if You fail to comply with Your obligations in these Sponsored Display Terms.
32. Without prejudice to any other rights or remedies We may have, We may suspend or terminate a Display Campaign for any reason at any time by giving You no less than 30 days Written notice.
33. In the event of termination of the entire Sponsored Display Service, We will provide You with a written statement via email, at least 30 days prior to the termination taking effect, detailing the specific facts and circumstances relating to the restriction, suspension, or termination.
VERSION
34. These Sponsored Display Terms were last updated on 18th July 2025.
35. You can find the most recent version of the Terms at https://www.checkatrade.com/membership-terms