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Product Terms Sponsored Listings

Product Terms – Sponsored Listings

INTRODUCTION

1. Sponsored Listings is a Service as defined in our Master Service Terms. These Sponsored Listings Terms shall apply in addition to the Master Service Terms to the provision of a Sponsored Listings Service on or after 3 February 2025.

2. Clause 10 of the Master Service Terms (Auto-Renewal) shall not apply to this Agreement.

3. Capitalised terms above shall have the meanings given to them below.

DEFINITIONS

4. Words and phrases used in these Sponsored Listings Terms shall have the same meaning as set out in the Master Service Terms unless otherwise set out below:

  • Advert means an advert for Your business that is marked as a “Sponsored Listing”.

  • Advert Fee means the fee for each click on an Advert by a User as set out in paragraph 21 of these Sponsored Listings Terms.

  • Billing Date means the date that We invoice You for the Fees under Your Plan Agreement.

  • Campaign means any advertising campaign using the Sponsored Listings Services as requested by You and accepted by Us as set out in the Confirmation Email.

  • Campaign Budget has the meaning given to it in paragraph 19.

  • Campaign Budget Period means a recurring monthly period starting from the Campaign Start Date.

  • Campaign End Date has the meaning given to that term in paragraph 5.

  • Campaign Scope and Campaign Start Date shall be as set out in the Confirmation Email.

  • Campaign Period means the period from the Campaign Start Date to the Campaign End Date.

  • Campaign Scope means the Category and Location(s) applicable to the Campaign.

  • Category means a trade category or sub-category.

  • Deposit means a deposit of up to two times (i.e. double) Your Campaign Budget for each Campaign.

  • Fixed Plan Services means the Services provided by Us as further set out in the Product Terms – Fixed Plan.

  • Location means postcode area(s) or district(s).

  • PAYG Services means the Services provided by Us as further set out in the Product Terms - PAYG.

  • Plan Agreement means an Agreement for Fixed Plan Services or PAYG Services in the same Category (or Categories) and Location(s) as the Campaign.

  • Search means a search for a tradesperson by a User.

  • Search Listing means the listings that appear on the Platform as a result of a Search.

  • Sponsored Listings Service means the advertising Services provided by Us to You for the purposes of the Campaign as more particularly described in paragraph 13 of these Sponsored Listings Terms.

  • Sponsored Listings Terms means these terms and conditions for the provision of the Sponsored Listings Service.

TERM

5. The Sponsored Listing Service will commence on the Campaign Start Date and unless terminated earlier in accordance with the Terms, will end:

a) on the date specified in the Confirmation Email; or

b) if no date is specified in the Confirmation Email, then the earlier of either the date;

(i) that is 5 Business Days after You provide notice in accordance with paragraph 8 of these terms; or

(ii) on which the Campaign Budget is reached,

together, the “Campaign End Date”.

CAMPAIGNS

6. You may request to set up a Campaign either by contacting Our customer service centre or Your account manager (if applicable) by telephone or, if available, within the Members Area or Trade App.

7. If We accept Your request for a Campaign, We will send You a Confirmation Email setting out the agreed Campaign.

8. You may request to change or cancel a Campaign by contacting Our customer service centre or Your account manager (if applicable) by telephone or, if available, within the Members Area or Trade App.

9. We may (but are not obliged to) accept Your request to change some or all of the Campaign during the Campaign Period at our discretion, and such change shall constitute a variation to the Agreement as offered by Us and accepted by You.

10. Any agreed changes to the Campaign will be confirmed in a Variation Email and be effective on the following Business Day unless otherwise agreed.

11. You will only be eligible for an Advert in a Search Listing if You are eligible to be included in the same Search Listing under Your Plan Agreement.

12. If You make a change to Your Plan Agreement during the Campaign Period, this may change Your eligibility for an Advert.

OUR OBLIGATIONS

13. Subject to paragraph 11, if We receive a Search during the Campaign Period that matches with Your Campaign Scope and You have not reached Your Campaign Budget, We shall enter You into a real-time auction to automatically bid for an Advert in the applicable Search Listing.

14. If Your bid is successful, we shall display the Advert in the applicable Search Listing.

15. We shall, at our discretion, determine the content of the Advert and its position in the Search Listing.

16. We may from time to time, either via email or (if available) within the Members Area or Trade App, provide You with reports or analytics about Your Campaign(s).

17. We provide no warranties, representations or guarantees as to the performance of a Campaign, including but not limited to the:

a) times or dates or position of any Advert;

b) duration that an Advert is viewable;

c) amount of Adverts; or

d) amount of impressions or clicks that You may receive as a result of an Advert.

YOUR OBLIGATIONS

18. You acknowledge and agree that the process for determining if an Advert is placed in a Search Listing is proprietary to Us and/or Our third party providers and We have no obligation to share any information with You about this process or the operation of the Sponsored Listings Service.

FEES AND PAYMENT

19. You shall pay an Advert Fee for each click on an Advert by a User. Total Advert Fees for a Campaign Budget Period shall not exceed the budget set by You for the total Advert Fees (excluding VAT) as set out in a Confirmation Email (the “Campaign Budget”).

20. All Advert Fees are exclusive of VAT. You shall pay to Us, in addition to the Advert Fees, an amount equal to any VAT chargeable on the supply of the services.

21. The Advert Fee shall be determined by Us depending on market conditions at the time of the Search (including but not limited to the competition for the Advert).

22. We shall invoice You on Your Billing Date for the total Advert Fees for the previous Campaign Budget Period unless otherwise set out in the Confirmation Email.

23. Payment of the Advert Fees shall be due immediately on the date of an invoice from Us unless We agree otherwise in Writing.

24. We may require a Deposit from You at the time of signing up for a Campaign and such Deposit will be invoiced to You on or around the Campaign Start Date and payment shall be due immediately on the date of an invoice from Us unless We agree otherwise in Writing. Our obligations in paragraph 13 are conditional upon payment of Your Deposit.

25. If You increase Your Campaign Budget(s), We may require You to increase Your Deposit amount, and such increased Deposit amount will be invoiced to You and payment shall be due immediately on the date of an invoice from Us unless We agree otherwise in Writing. Our obligations in paragraph 13 are conditional upon payment of Your Deposit

26. If You fail to pay an invoice from Us within seven (7) Business Days of notice that the invoice is overdue, without prejudice to any other of Our rights or remedies, We may pay the invoice using the Deposit and require You to increase the Deposit to match Your then current Campaign Budget(s).

27. If You fail to increase your Deposit in accordance with clauses 25 and 26, without prejudice to any other of Our rights and remedies, We may reduce Your Campaign Budget to the amount of Your Deposit.

28. Subject to paragraph 26, any Deposit We hold from You will be returned to You on termination of the Agreement.

29. We shall collect payment of the Advert Fees and Deposit (if applicable) using the direct debit instruction or the Card Payment Authorisation provided by You unless We agree otherwise in Writing.

30. In the event of termination of the Agreement, We reserve the right to payment of all Advert Fees accrued prior to the date of termination.

SUSPENSION AND TERMINATION

31. Your Agreement for Sponsored Listings Service shall be automatically suspended or terminated if the Plan Agreement is suspended or terminated for any reason.

32. Without prejudice to any other rights or remedies We may have, We may temporarily suspend the Sponsored Listings Service immediately on Written notice to You if any Advert Fees or Deposit are overdue or if You fail to comply with Your obligations in these Sponsored Listings Terms.

33. We may suspend or terminate a Campaign for any reason at any time by giving You no less than 24 hours Written notice.

VERSION

34. These Sponsored Listings Terms were last updated on 21 February 2025.

35. You can find the most recent version of the Terms at https://www.checkatrade.com/membership-terms