Basingstoke Softeners Limited
Skills & expertise
Skills & expertise
Welcome to Basingstoke Softeners Limited a local family business where all our customers join our family.
When you are choosing Basingstoke Softeners, we do not take your choice lightly, we look at it as long term relationship and we will be here for you when you need us. This means we put a lot of emphasis on after care service.
We recognize that all our customers have different needs and no two homes have the same plumbing system. This makes every installation different and is tailored specifically to suit your home and your requirements.
We supply top of the range TwinTec and Kinetico Water Softeners, as well as a wide range of drinking water filtration products drinking taps and ancillary products.
Our skilled service engineers will service most makes of water softener normally responding to your service requirements within five working days.
We supply and deliver block and curve salt direct to your door. Our dedicated delivery driver is in your area every week delivering in excess of six tons.
(Free local delivery)
To fully appreciate the difference soft water makes in your home call
Please note we provide free no obligation site surveys on request
The reviews below represent customers' views and not the views of Checkatrade
Wasn’t draining properly from fault inside, part needed replacing.
The office staff (Mel) was so sympathetic and helpful when I explained the leak and she arranged for Tim to come out the same day. Tim squeezed us in between appointments and the leak and missing part were sorted all in the same day. Fantastic customer service!
Delivery and installation of a water softener, additional tap with filer and plumbing work
Excellent quality work, good quality products installed, delivery on time, flexible when contracting additional work. Highly recommended
Call out to repair a Harvey water softner that had filled up with water.
Called at10am this morning as I needed our softner repaired. I called Harvey's first and they wanted £123 Callout plus parts. These guys quote a cheaper call out and managed to fix the issue including parts for less than the cost of the Harvey call out charge. Quality workmanship and extremely knowledgeable. Even repaired the overflow that hadnt been fitted properly when Harvey first installed. Highly recommend.
Installation of a water softener unit.
Water Softener Installation
Got 3 companies to quote for a water softener to be installed, chose Basingstoke Water Softeners for a few reasons although all good sales pitches. Arranged install date with the office, Installed by Erman, what a lovely guy!, professional, tidy, polite, friendly, install completed without any issues, gave full explanation of workings and we now have soft water! Great experience with the company so far. Would easily recommend
Replace water softener
Originally asked BWS to call out and give a quote. Tim Adams, the service engineer, was extremely helpful and friendly. Because he said he could fit a replacement today we decided to go ahead and accept the quote and have the work done today. He was very efficient and tidy. We were so pleased we proceeded and a delight to deal with a local firm
- Domestic Work
- Commercial Work
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Alton, Andover, Basingstoke, Bramley, Farnham, Fleet, Hook, Newbury, Odiham, Overton, Reading, Tadley, Whitchurch and surrounding villages