Basingstoke Softeners Limited

Glenn Karpeta

Pamber Green, Tadley, Hampshire
9.86
(197 Reviews)
Basingstoke Softeners Limited Logo
5+
Approved member since 2013
Call01256 679306

Skills & expertise

  • Household Water Treatment
    • Purifiers
    • Water Filters
    • Water Softeners

Skills & expertise

  • Household Water Treatment
    • Purifiers
    • Water Filters
    • Water Softeners

Company info

Welcome to Basingstoke Softeners Limited a local family business where all our customers join our family.

When you are choosing Basingstoke Softeners, we do not take your choice lightly, we look at it as long term relationship and we will be here for you when you need us. This means we put a lot of emphasis on after care service.

We recognize that all our customers have different needs and no two homes have the same plumbing system. This makes every installation different and is tailored specifically to suit your home and your requirements.

We supply top of the range TwinTec and Kinetico Water Softeners, as well as a wide range of drinking water filtration products drinking taps and ancillary products. 

Our skilled service engineers will service most makes of water softener normally responding to your service requirements within five working days.

We supply and deliver block and curve salt direct to your door. Our dedicated delivery driver is in your area every week delivering in excess of six tons.

(Free local delivery)

To fully appreciate the difference soft water makes in your home call

Please note we provide free no obligation site surveys on request

 

Reviews Summary

9.86
Average score based on 42 reviews in the last 12 months
197 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

Workmanship
9.98
Tidiness
9.82
Reliability
9.88
Quote Accuracy
(37 Reviews)
100
Courtesy
9.76

Customer Reviews

10

Wasn’t draining properly from fault inside, part needed replacing.

Verified Review

The office staff (Mel) was so sympathetic and helpful when I explained the leak and she arranged for Tim to come out the same day. Tim squeezed us in between appointments and the leak and missing part were sorted all in the same day. Fantastic customer service!

Location: RG19
Reviewed in: August 2022
10

Delivery and installation of a water softener, additional tap with filer and plumbing work

Verified Review

Excellent quality work, good quality products installed, delivery on time, flexible when contracting additional work. Highly recommended

Location: RG23
Reviewed in: June 2022
10

Call out to repair a Harvey water softner that had filled up with water.

Verified Review

Called at10am this morning as I needed our softner repaired. I called Harvey's first and they wanted £123 Callout plus parts. These guys quote a cheaper call out and managed to fix the issue including parts for less than the cost of the Harvey call out charge. Quality workmanship and extremely knowledgeable. Even repaired the overflow that hadnt been fitted properly when Harvey first installed. Highly recommend.

Location: RG24
Reviewed in: June 2022
10

Installation of a water softener unit.

Verified Review

Fantastic job!

Location: RG2
Reviewed in: May 2022
10

Water Softener Installation

Verified Review

Got 3 companies to quote for a water softener to be installed, chose Basingstoke Water Softeners for a few reasons although all good sales pitches. Arranged install date with the office, Installed by Erman, what a lovely guy!, professional, tidy, polite, friendly, install completed without any issues, gave full explanation of workings and we now have soft water! Great experience with the company so far. Would easily recommend

Location: RG19
Reviewed in: May 2022
10

Replace water softener

Verified Review

Originally asked BWS to call out and give a quote. Tim Adams, the service engineer, was extremely helpful and friendly. Because he said he could fit a replacement today we decided to go ahead and accept the quote and have the work done today. He was very efficient and tidy. We were so pleased we proceeded and a delight to deal with a local firm

Location: RG24
Reviewed in: April 2022

Services

  • Domestic Work
  • Commercial Work
  • Free Estimates

Locations

Works in

Alton, Andover, Basingstoke, Bramley, Farnham, Fleet, Hook, Newbury, Odiham, Overton, Reading, Tadley, Whitchurch and surrounding villages

Vetting Status

Fully Vetted Trade

Accreditations
Checked
Insurance
Checked
Company Type
Ltd Company
Address
Checked
Identity
Checked
Checkatrade T&Cs
Signed
Approved member since 2013
Company Status
Insurance Details

Accreditations and Memberships