Basingstoke Softeners Limited Logo

Basingstoke Softeners Limited

Pamber Green, Tadley, Hampshire
+Approved member since 2013
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Services and skills

  • Household Water Treatment

    3 skills


    Water Filters

    Water Softeners

  • Services

    3 services

    • Domestic Work
    • Commercial Work
    • Free Estimates


Customer reviews

Overall ratingin last 12 months

9.92Write a review
  • Workmanship9.93 out of 10
  • Tidiness9.94 out of 10
  • Reliability9.87 out of 10
  • Courtesy9.95 out of 10
  • Quote Accuracy100 out of 100
Write a review

312 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Water softener quote and installation

    10Verified Review

    Absolutely fantastic from start to finish. Really personable and in depth process when getting the quote produced, very understanding when I had to delay work for personal reasons, and the installation by Erman was great!

    Location: RG21
  • New salt softener

    9.5Verified Review

    We have had softeners since 1985. Our previous one lasted 23 years. Basingstoke Softeners quote, site review and fitting was completed within three weeks. Excellent all through and with a minimum of disruption. We cannot praise them highly enough for the wholly professional way they performed all through the contract. They are recommended as an excellent company with knowledgeable and skilled staff.

    Location: GU46
  • Water Softener

    10Verified Review

    Our water softener is c 15 years old and developed a fault which caused it to overflow. We were particularly concerned because the overflow pipe is next to our back door which caused a hazard in this very cold weather. Basingstoke Softeners were recommended to us and the experience from initial contact to job completion was very positive. From contact to job completion took under 5 hours and it was repair rather than replacement. One very satisfied customer.

    Location: RG27
  • Water softener problem

    10Verified Review

    I was concerned about the about the amount of water being retained in my brine tank .Called Basingstoke Water Softeners this morning and was amazed at the service provided by this company .Peter a service engineer was at my door at 10.30 am exactly at the appointed time agreed with the reception lady Peter understood the problem and provided expert explanation what he was doing at every stage of the operation and once completed cleaned everything up .Summing up could not recommend Peter and his company highly enough .Brilliant

    Location: RG21
  • Salt block supply

    10Verified Review

    Did exactly as they say they would

    Location: RG23
  • Call out for leaking water softener

    10Verified Review

    Excellent service from start to finish. Easy contact and booking right through to knowledgeable and experienced engineer. Thank You

    Location: RG22

Company profile

  • OwnerGlenn Karpeta
  • Member Since2013
  • Public Liability InsuranceSelf-Certified
  • AccreditationsChecked
  • AddressChecked
  • IdentityNot Yet Checked
  • Checkatrade T&C'sSigned
  • VATYes: 642 0427 70
  • Company typeLtd Company

Company info

       Why Choose Basingstoke Softeners

·       We are Big enough to deliver the best the market has to offer and Small enough to care about each and every customer.

·       Our dedicated team of engineers and support staff value your custom, are passionate about delivering the best service and value to you, our customers every time, every day.

·       We are here to look after you, our customer in the long term

                          I.         We offer a discounted Health check with free parts replacement on the 5th anniversary of your water softener installation.

                         II.         We offer a 9-year anniversary Water softener check with free parts replacement before the parts warranty expires.

·       Salt delivered to your door by our very own Robert or Angela, tracked all the way from the time of order. Placed where you want it according to your delivery instructions.

·       Service response time 1 to 2 working days no matter the age of your water softener.

·       Continuously developing what we do to provide better value for you our customer.

Meet our dedicated team here

You don’t have to take my word for it here is a sample of our most recent reviews on Checkatrade:

“Simply The Best:”

“Had a new water softener installed and as a long standing customer, Mel was very helpful ….. Cannot fault Basingstoke Softeners at all and what an incredible team…..

“New water softener installed.”

“Great experience getting a new water softener installed……. Would 100% use again and would recommend anyone. Quick, quality, great communication.”

“Service of water softener.”

“Peter came to the house and was polite and efficient… explained what he was doing. And in our opinion went above and beyond to dela with the issues we had.”

you can read more on Checkatrade, here.

Glenn Karpeta

Managing Director

Basingstoke Softeners Ltd

Contact details

Accreditations and awards

United Kingdom Water Treatment Association

United Kingdom Water Treatment Association