Basingstoke Softeners Limited
Skills
- Water Softeners
- Water Filters
- Purifiers
Services
Customer Reviews
Write a review9.85 /10
Based on 86 reviews over the past 12 months
Quality of work
9.85
Reliability
9.83
Communication
9.88
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise the excellent service, describing the entire team as professional, friendly, and knowledgeable. They are highly recommended for their punctual and efficient installations, servicing, and deliveries.
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Reviews (538)
10 Household Water Treatment
Posted 28 May
Excellent Costumers service
Excellent costumers service, wonderful staff, good quality on products, best company to be honest!!! Thanks guys!!Verified reviewerJob location: RG49.67 Water Softeners
Posted 24 May
Complex job...., Happy customer !
Our booking could be considered non-standard but the booking was completed efficiently and politely and the details were clear. The engineer was timely and able to explain clearly what was required. Work was completed to my complete satisfaction and no further payments were necessary. I'll continue buying salt from BSL and will have no hesitation using their services again if the need was to arise. Thank You.Job location: RG710 Water Softeners
Posted 15 May
Great
Excellent service, polite and friendly engineer, explained all work that was needed.Verified reviewerJob location: SO2310 Water Softeners
Posted 13 May
Very prompt
Excellent service, arrived safely and on the time given Would recommend and buy againJob location: RG2210 Water Softeners
Posted 08 May
Reliable and trustworthy company.
Basingstoke Softeners are a first rate company and I wouldn’t hesitate to recommend them to our friends. We had our old block salt softener replaced. The appointment was easily made, and the engineer charming, knowledgeable and helpful. All has been completed tidily and is working a treat. We have always bought our block salt from them too with a great delivery service. Definitely A star!Verified reviewerJob location: RG2010 Water Softeners
Posted 07 May
Professional good service
Making the booking was very straight forward and engineer turned up on time. Tim was very professional and efficently fixed the issue with our softener. He kept us informed throughout and explained how the unit works. Excellent service.Job location: RG26
Photos
Company Info
Owner
Mr Glenn Karpeta
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 642042770
Why Choose Basingstoke Softeners
· We are Big enough to deliver the best the market has to offer and Small enough to care about each and every customer.
· Our dedicated team of engineers and support staff value your custom, are passionate about delivering the best service and value to you, our customers every time, every day.
· We are here to look after you, our customer in the long term
I. We offer a discounted Health check with free parts replacement on the 5th anniversary of your water softener installation.
II. We offer a 9-year anniversary Water softener check with free parts replacement before the parts warranty expires.
· Salt delivered to your door by our very own Robert or Angela, tracked all the way from the time of order. Placed where you want it according to your delivery instructions.
· Service response time 1 to 2 working days no matter the age of your water softener.
· Continuously developing what we do to provide better value for you our customer.
Meet our dedicated team here
You don’t have to take my word for it here is a sample of our most recent reviews on Checkatrade:
“Simply The Best:”
“Had a new water softener installed and as a long standing customer, Mel was very helpful ….. Cannot fault Basingstoke Softeners at all and what an incredible team….. “
“New water softener installed.”
“Great experience getting a new water softener installed……. Would 100% use again and would recommend anyone. Quick, quality, great communication.”
“Service of water softener.”
“Peter came to the house and was polite and efficient… explained what he was doing. And in our opinion went above and beyond to dela with the issues we had.”
you can read more on Checkatrade, here.
Glenn Karpeta
Managing Director
Basingstoke Softeners Ltd
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2013
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