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Amer: Your Heating Specialist

9.97/10

Ilford, Essex

Checkatrade member since January 2020
5

Customer Reviews

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9.97 /10

Based on 9 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

9.75

Reviews (87)

  • 10

    Always an expert service & friendly personable gentleman.man. Wil

    Posted 30 March

    Amer is a reliable, friendly professional. We can trust him to do a really good job on our boiler. He has a very wide experience & has also given us the best advice. It's a pleasure to employ his services.
    Job location: E16
  • 9.67

    Large job split into two days, inc powerflush, balancing radiators, fitting TRVs and boiler repair.

    Posted 21 January

    When we first contacted Amer we believed we only needed / wanted a balancing and then valves fitted (50/50 on powerflush). On our request he managed to squeeze in a visit between jobs and explained in detail his analysis of the issue and proposed a slightly different course of action. Pricing was clear. His methodology of carrying out the powerflush was of someone of a high calibre and demonstrates he is very well qualified. Overall very trustworthy, transparent and skilled. Look forward to booking him for the second full day, and future services. It's just a shame he is so popular/busy.
    Verified reviewer
    Job location: E6
  • 10

    New Boiler and Smart Thermostat Installation

    Posted 13 January

    Had new boiler fitted on 3rd January 2025. Amer provided excellent service from start to finish. He arrived nice and early for the install after having performed a thorough system clean the day before to get the best outcome. Very clean and professional work, good communication and he provided useful advice on how to operate efficiently. Amer subsequently installed a smart thermostat and outdoor sensor. Very pleased with boiler, heating works better than it ever has. I highly recommend Amer.
    Verified reviewer
    Job location: EN5
  • 10

    HIU valve replacement

    Posted 19 December 2024

    Amer came across very polite and knowledgeable and was able to identify the issue within minutes. His work was thorough and would happily go for his services if required in the future.
    Verified reviewer
    Job location: E6
  • 10

    Glow Worm boiler repair

    Posted 22 November 2024

    Repairs to two boilers. Very professional and knew exactly how to identify and fix the problems. He talked me through what he was doing which gave me confidence in his work. Highly recommended!
    Verified reviewer
    Job location: E14
  • 10

    Repairing boiler and fitting new smart thermostat

    Posted 13 September 2024

    I recently had the pleasure of hiring Amer to repair my broken combi boiler. From the moment he arrived, I was impressed by his professionalism and expertise. Not only did he diagnose and fix the issue promptly, but he also took the time to explain the problem and provide valuable advice on maintaining my boiler as well as reccomending the best smart thermostat for our requirements. His friendly demeanor and positive attitude made the entire experience a breeze. I highly recommend Amer for his exceptional boiler repair services.
    Verified reviewer
    Job location: E10

Photos

Company Info

Owner

Mr Amer Alkassem

Ltd Company

5 years on Checkatrade

VAT Registered

Yes: GB437545085

Domestic Work

Hello, My name is Amer and I have 8 years’ extensive experience as a gas engineer

I specialise in diagnosis of central heating systems, boiler faults, repairs and installs.

No Call out fees and no charge unless there is a diagnosis.

I will always guarantee honest work and will aim to treat the cause of problems rather than a simple band-aid of the symptoms. I will ensure I gather feedback from all my customers and use this to improve my work.

I have successfully completed a Master’s Degree in Manufacturing. and worked several jobs including 1 year as a manager, responsible for a team of 20 engineers.

Honesty, integrity and respect for customers are values I always carry with me for every job I take on,

I demonstrate a clear and methodical approach by testing, analysing, interpreting and integrating all previous and current information to make appropriate diagnosis and repairs.

I am confident to work with a high level of autonomy, and assure you that I will maintain an updated knowledge of technology, statutory requirements and codes of practice.

I hope to hear from you and look forward to supporting you in having a warm home.

Check out our website here

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2020

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  • County court judgement

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