D B Domestic Appliances Ltd

Reviews (474)

• 10

  Electric Oven / Cooker Repair

  Posted 18 August

  oven repair

  Quick and the best price
  Verified reviewerJob location: BN8

  R

  David S
• 0.33

  Electric Oven / Cooker Repair

  Posted 10 July

  Engineer Abandoned Job, Unfair Charge, Won't Refund

  Oven not heating: Engineer couldn't remove hob screw, abandoned job claiming safety concern about gas element. We removed it safely with basic tools later, proving safety wasn't the real issue. £30 return visit entirely due to engineer's failure. They say a second visit is necessary if they don't have parts, but we'll never know as engineer never accessed appliance. They had cooker model from day 1. Upfront phone payments with no receipt. Booked via Checkatrade (CAT), verbal quote only, no written terms, never referred to web. Complained to CAT with evidence. Refused to refund. Don't use them.
  Verified reviewerJob location: BN10

  R

  Bea G

  Response from D B Domestic Appliances Ltd

  Dear Bea Graf To clarify, we did not abandon the job. We diagnosed the fault and noted a stiff screw. We explained we’d return—both to fit the part and handle the screw safely. We provided a quote before proceeding, which included the £30 return visit charge. At that point, you had the choice to accept or decline. You accepted, and we completed the work. When a separate ignition issue arose, we returned free of charge just to keep good custom. We stand by our service and transparency. Best regards.

• 10

  Vacuum Service / Repair

  Posted 01 June

  Service and efficiency are the bywords for DB

  The service I received from Michelle who researched the model of Shark vacuum cleaner which would best suit me was amazing. I phoned during the morning of 27 May, and explained my requirements to her. Michelle researched which model would best suit me and called me back a few hours later. I checked the descriptions of the model she recommended on the internet and decided it would definitely meet my needs. I then called her back, purchased the model over the phone and it was delivered to me less then 1 hour. The service received by your company was, as always, first class.
  Verified reviewerJob location: BN20
• 7.67

  Washing Machine Repair

  Posted 28 May

  Thanks to personable engineer all sorted

  Despite an irritating initial hiccup the engineer returned only a short while later with the correct part and fixed my washing machine. He was pleasant and worked quickly.
  Verified reviewerJob location: BN20

  R

  Tom F
• 10

  Appliance Services / Repair

  Posted 09 May

  Excellent and Reliable

  Excellent hoover service - very fast. Perfect.
  Job location: BN22
• 10

  Vacuum Service / Repair

  Posted 24 April

  Prompt and competent!!

  I got a prompt phone call from DB Domestic, and they repaired my hoover quickly and very affordably. Lovely service!
  Verified reviewerJob location: BN7