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D B Domestic Appliances Ltd

9.73/10

Eastbourne, East Sussex

£1,000 guarantee T&Cs apply

Checkatrade member since September 2015
10

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Website

Skills

  • Catering Equipment Repair
  • Electric Oven / Cooker Repair
  • Emergency Appliance Services / Repair Service
  • Fridge / Freezer Repair
  • Tumble Dryer Repair
  • Vacuum Service / Repair
  • Washing Machine Repair

Customer Reviews

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9.73 /10

Based on 69 reviews over the past 12 months

Quality of work

9.72

Reliability

9.72

Communication

9.74

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for providing a prompt, efficient, and friendly service. The engineers are frequently described as knowledgeable, polite, and quick to resolve issues with appliances.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (473)

  • 0.33

    Electric Oven / Cooker Repair

    Posted 4 days ago

    Engineer Abandoned Job, Unfair Charge, Won't Refund

    Oven not heating: Engineer couldn't remove hob screw, abandoned job claiming safety concern about gas element. We removed it safely with basic tools later, proving safety wasn't the real issue. £30 return visit entirely due to engineer's failure. They say a second visit is necessary if they don't have parts, but we'll never know as engineer never accessed appliance. They had cooker model from day 1. Upfront phone payments with no receipt. Booked via Checkatrade (CAT), verbal quote only, no written terms, never referred to web. Complained to CAT with evidence. Refused to refund. Don't use them.
    Verified reviewer
    Job location: BN10
    Bea G
  • 10

    Vacuum Service / Repair

    Posted 01 June

    Service and efficiency are the bywords for DB

    The service I received from Michelle who researched the model of Shark vacuum cleaner which would best suit me was amazing. I phoned during the morning of 27 May, and explained my requirements to her. Michelle researched which model would best suit me and called me back a few hours later. I checked the descriptions of the model she recommended on the internet and decided it would definitely meet my needs. I then called her back, purchased the model over the phone and it was delivered to me less then 1 hour. The service received by your company was, as always, first class.
    Verified reviewer
    Job location: BN20
  • 7.67

    Washing Machine Repair

    Posted 28 May

    Thanks to personable engineer all sorted

    Despite an irritating initial hiccup the engineer returned only a short while later with the correct part and fixed my washing machine. He was pleasant and worked quickly.
    Verified reviewer
    Job location: BN20
    Tom F
  • 10

    Appliance Services / Repair

    Posted 09 May

    Excellent and Reliable

    Excellent hoover service - very fast. Perfect.
    Job location: BN22
  • 10

    Vacuum Service / Repair

    Posted 24 April

    Prompt and competent!!

    I got a prompt phone call from DB Domestic, and they repaired my hoover quickly and very affordably. Lovely service!
    Verified reviewer
    Job location: BN7
  • 9.67

    Appliance Services / Repair

    Posted 23 April

    Knowledgeable

    They were very good engineer came out che led the machine for issue ordered parts and returned few days later to fix machine rechecked machine was running very polite and knowledgeable
    Verified reviewer
    Job location: BN22

Photos

D B Domestic Applicances Ltd+6

Company Info

Owner

Mr David Baxter

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 818779082

Domestic WorkCards Accepted

Established in 1971, DB Domestics remains a family-run business of three generations.

At DB Domestics we believe in a person-centered approach.

First class service is our core principle and we aim to provide a quick and efficient service to all of our customers.


Our knowledgeable and friendly team is happy to support you throughout the repair process, from diagnosing the fault to repairing the appliance and even offering post-repair advice on how to maintain the health of your machine.


Rest assured that all of our customer service advisors are human, not robots and we are available to speak with you at your convenience.


Please note all of our repairs come with a one-year warranty.


This trade passed up to 12 Checkatrade vetting checks

Member since September 2015

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