Emerald Cleaning Services Reading
Skills
- End of Tenancy / Move Cleaning
- Deep Cleaning Services
Customer Reviews
Write a review9.71 /10
Based on 28 reviews over the past 12 months
Quality of work
9.68
Reliability
9.71
Communication
9.75
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its thorough and high-quality work, with many reviewers delighted by the results of end-of-tenancy and deep cleans. The team is frequently described as professional, efficient, and friendly, with excellent communication and reliability.
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Reviews (107)
7.67 End of Tenancy / Move Cleaning
Posted 2 days ago
End of tenancy cleaning
Communication was a bit hard with the office at the beginning but once the job was booked everything was okay. The only thing is that they arrived almost one hour late but they did a fantastic job. Very satisfied with the result.Verified reviewerJob location: SL6ROriana C10 Deep Cleaning Services
Posted 4 days ago
End of Tenancy Clean!
The team were so efficient and the work was impeccable. Their attention to detail meant that my property felt brand new for the next tenants!Verified reviewerJob location: RG1410 End of Tenancy / Move Cleaning
Posted 1 week ago
End of Tenancy Clean
Was flexible and able to complete work while the house was vacant. Has sent picture of work before and after. Would recommend.Job location: GU6RAyesha P10 End of Tenancy / Move Cleaning
Posted 14 May
Fantastic service
This company are amazing. They worked so hard on our end of tenancy clean. Good communication and kept to time. An all round fantastic service.Verified reviewerJob location: RG42RLouise S10 Cleaning Services
Posted 06 May
Excellent staff, cheerful and professional
Flavia and the team have always been great. They leave lovely little touches around the house, like nice folding patterns on the towels and tissue, and they're very polite and cheerful. I trust them completely with the house. Sometimes when I mention they can depriortise a room because I'm worried they won't get time, they often still accomplish cleaning the room anyway. They go above and beyond with their work. Highly recommend them!Job location: RG410 Cleaning Services
Posted 24 April
Amazing cleaners!!!
We use Emerald Cleaning for our weekly cleans. Such lovely people, and with a group, they’re done so quickly! Great standard of work - happy we found them!Job location: RG7
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Company Info
Owner
Ms Flavia Kretli Contao
Sole Trader
3 years on Checkatrade
VAT Registered
No
Hello! My name is Flavia, I’m 28 years old and originally from Brazil. I run a professional cleaning service with a small and trustworthy team. We work together to ensure every job is completed to the highest standard. I’ve been trained in professional cleaning techniques and always stay up to date with the best practices in the industry.
I genuinely enjoy helping people keep their homes and workplaces fresh, clean, and organized. There’s nothing better than seeing the difference a deep clean can make – and the smile on a client’s face afterwards!
We offer a wide range of cleaning services, including regular domestic cleaning, deep cleaning, end-of-tenancy cleaning, and commercial cleaning. We’re happy to provide free quotes and are available for emergency bookings when needed. Our service area covers up to 20 miles from Reading.
Clients often describe our work as thorough, reliable, and trustworthy. We take great care with every home and workspace, always using safe products and treating each property with respect. I pride myself on clear communication, punctuality, and making sure everything is spotless and tidy before we leave.
This trade passed up to 12 Checkatrade vetting checks
Member since October 2023
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