Emerald Cleaning Services Reading
Skills
- End of Tenancy / Move Cleaning
- Deep Cleaning Services
Services
Customer Reviews
Write a review9.79 /10
Based on 27 reviews over the past 12 months
Quality of work
9.7
Reliability
9.81
Communication
9.85
What customers are saying
AI-generated from customer reviews over last 24 months
Customers are extremely satisfied with the high standard of cleaning, often describing their homes as spotless and like new. The team is consistently praised for being professional, friendly, punctual, and reliable.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (104)
10 End of Tenancy / Move Cleaning
Posted 14 May
Fantastic service
This company are amazing. They worked so hard on our end of tenancy clean. Good communication and kept to time. An all round fantastic service.Verified reviewerJob location: RG42RLouise S10 Cleaning Services
Posted 06 May
Excellent staff, cheerful and professional
Flavia and the team have always been great. They leave lovely little touches around the house, like nice folding patterns on the towels and tissue, and they're very polite and cheerful. I trust them completely with the house. Sometimes when I mention they can depriortise a room because I'm worried they won't get time, they often still accomplish cleaning the room anyway. They go above and beyond with their work. Highly recommend them!Job location: RG410 Cleaning Services
Posted 24 April
Amazing cleaners!!!
We use Emerald Cleaning for our weekly cleans. Such lovely people, and with a group, they’re done so quickly! Great standard of work - happy we found them!Job location: RG79.67 Cleaning Services
Posted 23 April
Brilliant cleaning service
I am using Emerald cleaning services for domestic cleaning since last one year and Flavia and her team never missed a single cleaning day. The team is punctual, efficient, and pays great attention to detail—my home always feels fresh and spotless after their visit. Highly recommend them for anyone needing consistent, high-quality cleaning.Verified reviewerJob location: RG3010 Cleaning Services
Posted 23 April
Just book them!
Flavia and the mean are amazing, we have used different companies before and had issues with timing and standards of cleaning. However, Flavia's are always on time, straight to work and clean the house to a high standard, as a busy working mum they are a god send! Definitely recommend!Verified reviewerJob location: RG1210 Deep Cleaning Services
Posted 22 April
Great Service!
Flavia and her team were brilliant. They showed up on time, got cracking straight away and provided an excellent service. Thanks to all those involved!Verified reviewerJob location: RG4
Photos
Company Info
Owner
Ms Flavia Kretli Contao
Sole Trader
3 years on Checkatrade
VAT Registered
No
Hello! My name is Flavia, I’m 28 years old and originally from Brazil. I run a professional cleaning service with a small and trustworthy team. We work together to ensure every job is completed to the highest standard. I’ve been trained in professional cleaning techniques and always stay up to date with the best practices in the industry.
I genuinely enjoy helping people keep their homes and workplaces fresh, clean, and organized. There’s nothing better than seeing the difference a deep clean can make – and the smile on a client’s face afterwards!
We offer a wide range of cleaning services, including regular domestic cleaning, deep cleaning, end-of-tenancy cleaning, and commercial cleaning. We’re happy to provide free quotes and are available for emergency bookings when needed. Our service area covers up to 20 miles from Reading.
Clients often describe our work as thorough, reliable, and trustworthy. We take great care with every home and workspace, always using safe products and treating each property with respect. I pride myself on clear communication, punctuality, and making sure everything is spotless and tidy before we leave.
This trade passed up to 12 Checkatrade vetting checks
Member since October 2023
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks