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Pinpoint Trace and Access Limited

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Services and skills

  • Plumber

    1 skill

    Water Leak Detection


Customer reviews

Overall ratingin last 12 months

9.78Write a review
  • Workmanship9.69 out of 10
  • Tidiness9.72 out of 10
  • Reliability9.75 out of 10
  • Courtesy9.94 out of 10
  • Quote Accuracy100 out of 100
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130 Total Reviews

The reviews below represent customers' views and not the views of Checkatrade

  • Tracing and identifying leak in heating system.

    10Verified Review

    Rob and Dylan were exemplary in all ways. Took pride in being good at what they do and displayed a very friendly disposition. Rob went the extra mile in efforts to avoid serious disruption to flooring for which I am very grateful. Highly recommended!

    Location: M21
  • Pipe work check for possible leak.

    10Verified Review

    Excellent , honest and professional.

    Location: B17
  • Leakage of water in basement


    The technician asked us a lot of questions and deduced where the water could be coming from with our help.Then he put hose pipe in the drain and after 10 mins water started coming in basement.No other tests were done in the house

    Location: WF12
  • Leak in heating system pipe - under the floor

    10Verified Review

    Boiler engineers confirmed our boiler was fine, but was shutting down because of a drop in pressure. They advised us that this was most likely due to a leak. Called Pinpoint trace and access Ltd; Narinder and Lisa, the representatives were really great, they were both really helpful and despatched Robert. He was amazing, he went out of his way to minimise any disruption or mess and worked really hard to find the problem. He kept us informed throughout the process and provided really helpful advice as to what we needed to do once he had found and then repaired the leak. He was fantastic!

    Location: LE67
  • Underground leak from heating system

    10Verified Review

    Very very, good service, we have had a leak in the system which was only discovered when we put a sealed boiler system in. I spoke with several firms who were happy to take payment but whom I did not feel confident with. Pinpoint took the time to explain everything to me, treating me as a valued customer not just another booking. All sorted and thank you so much!

    Location: NG11
  • Leak detectiin

    10Verified Review

    We had a major leak, and the team found it very quickly and patched things up swiftly and in a very professional manner. They took time explaining everything. Highly recommended.

    Location: NG7

Company profile

  • OwnerMr Stephen Rushton
  • Member Since2022
  • Public Liability InsuranceSelf-Certified
  • AddressChecked
  • IdentityChecked
  • Checkatrade T&C'sSigned
  • VATYes: 313 3769 11
  • Company typeLtd Company

Company info

Pinpoint are a reliable, friendly family run business. Our established business has been providing an industry service for water leak detection and property damage works for over 20 years. 

Using our specialist equipment, we can identify, which room has the source of the leak. If the leak is in a cavity wall, under a concrete floor or below floorboards or originating from a loft area. Identifying where the source of the leak is quickly and efficiently, means that there is very little invasive work at the property. Our aim to to complete all the necessary works with minimum disruption for the occupier. Once we have located the leak, we can also aim to fix the leak. We will discuss the options available before carrying out any works at the property.

We are specialists in the field known as "Trace and Access". We use the latest water leak detection technology to quickly pinpoint the source of a water leak at your home or business. Trace and access is a lot more than just water leak detection, our certified technicians will not only identify the leak but they can also carry out repairs, offer solutions to an ongoing problems, and are trained in association with the British damage management association. Our specialist equipment and expertise will allow us to estimate, and quantify not only the damage, that can be seen at the property, but also the underlining damage caused to both the building structure, and contents that require attention.

Our fast response service means we can often visit your home within a day or two of the call out (subject to availability). We then proceed to locate the source of your water leak and create an access, so repairs can be carried out. Following an escape of water at a property as part of the trace and access service, we will compile a photographic report, to evidence the causation for the escape of water. As a specialist business we are appointed nationwide to solve complex leaks.

A water leak and subsequent property damage often leads to an insurance claim. As part of our service, Pinpoint can prepare all the necessary documentation required for your insurance company. Pinpoint have been working with insurance companies for more than 20 years, we understand the protocol insurance companies expect when making a claim. We can complete all the daunting paperwork required in the claim, to take away the stress and burden from the homeowner. Our company will liaise with the home owner to action a plan and schedule of works to suit them in completing not only the damage that is evident to the naked eye, but all the works required to reinstate the property back to its original pre-loss condition. 

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