Polished Plaster Wimbledon Ltd

Reviews (262)

• 5.5

  Posted 10 February 2017

  Plastering ceilings in hallway, living room, bedroom

  Took 1 day and not the 2 stated. They plastered and painted. Within a few weeks cracks visible in living room. Sam and Gavin returned, surprised and said "we don't get cracks" - but were cracks. Had not advised of cracks prev. They filled and we paid decorators to repaint. Few months later cracks appeared in living room and bedroom. Sam returned, cut out and refilled with beige product that did not turn white as advised. We paid decorators again to repaint. Within 2 weeks cracks appearing and thick lumpy bands where filler applied. Sam has ignored all attempts to discuss. Other plasterers have advised re-skim required.
  Verified reviewer

  Job location: Not Available

  Response from Polished Plaster Wimbledon Ltd

  We are sorry to receive this feedback from this customer. I feel it is unfair that the customer did not mention that we went back to the property 3 times free of charge to try and resolve these issues for her. When we returned to the property, we realised that it was not the plaster that failed, but the problem was to do with the substrate join in the concrete that was obviously fairly weak. After the third return visit, we did explain to the customer that this is not something we would be able to rectify with plaster and she did seem to understand this. We also offered alternatives on how the issue could be rectified, but the customer did not want to do this. We feel we have done everything possible here to satisfy the customer and believe this review is unjust. Please see my other reviews for further reflection of our work.

• 10

  Posted 24 October 2016

  Plastered large room.

  Clean, tidy, good plasterer, explains the job he is doing, so no cut corners.
  Verified reviewer

  Job location: Not Available
• 10

  Posted 14 October 2016

  Repairs to bedroom ceiling

  I was clearing my loft and put my foot through the ceiling, was recommend by a friend, perfect job, thanks so much.
  Verified reviewer

  Job location: Not Available
• 10

  Posted 05 October 2016

  3 X 3 metre wall.

  Sam and his colleague did an outstanding job. Arriving on time, working efficiently and carefully and cleaning up after themselves leaving the room totally dust free. They were keen to show me why the original plaster had cracked and really seemed to care about the quality of their work and my satisfaction, excellent job!
  Verified reviewer

  Job location: Not Available
• 9.25

  Posted 28 September 2016

  Plastering full ceiling in large living room and around windows of x2 bedrooms.

  Professional conduct, efficient and excellent work done. Sam was very responsive and personable. Extremely tidy too.
  Job location: Not Available
• 10

  Posted 13 September 2016

  Repaired and plastered ceiling.

  Excellent! Sam turned up on time. He worked all day non stop even though it was a Sunday. He even helped move furniture and cleaned up beautifully.
  Job location: Not Available