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Softflow Essex LTD

9.88/10

Chelmsford, Essex

£1,000 guarantee T&Cs apply

Checkatrade member since July 2013
10

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Website

Skills

  • Water Softeners
  • Water Filters
  • Purifiers

Services

Customer Reviews

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9.88 /10

Based on 54 reviews over the past 12 months

Quality of work

9.94

Reliability

9.92

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this family-run business for its professional, tidy, and efficient service from quotation to installation. The team is frequently described as friendly, punctual, and providing excellent customer service and aftercare.

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Reviews (418)

  • 10

    Water Filters

    Posted 26 May

    Top service!

    Top service! From sales man to the installer, hat off! They went the extra mile without being asked for and with no charge. Will definitely recommend to anyone!
    Job location: CM2
  • 10

    Water Softeners

    Posted 22 May

    Local company with the personal, family touch

    We are considering renovating our bathrooms and in discussion with the builder it was suggested we should consider a water softener, as we have a lot of limescale. Did a quick google search for a local company to fit a Harvey mini curve, and Softflow were well recommended. Mathew came out did a survey, gave a price on the spot and a fitting date. Very pleased to date, so much nicer having a shower with soft water. We did have a minor problem with the App, Softflow came out next day and sorted it out. Great service, nice people to deal with, wish all companies were like this.
    Verified reviewer
    Job location: CO2
  • 10

    Water Filters

    Posted 21 May

    Quality work, nicely done.

    New water softener fitted neatly and cleanly. Professional, charming and polite engineer. Extremely pleased with service.
    Verified reviewer
    Job location: IG8
  • 10

    Water Softeners

    Posted 02 May

    Professional and reliable

    Installed a water softener at our house. Good communication, arrived on time, and left everything tidy after they were done.
    Verified reviewer
    Job location: CM15
  • 10

    Water Softeners

    Posted 21 April

    First Class Service

    We have used Softflow for a generation. A first class family firm
    Verified reviewer
    Job location: CM6
  • 9.67

    Water Softeners

    Posted 10 April

    Happy Customer!

    We was very happy with the quality of work carried out and would recommend this company to install your water softener or similar works.
    Job location: CM22

Photos

+49

Company Info

Owner

Mr Matthew Ager

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 386845203

Domestic WorkCommercial WorkFree EstimatesCards Accepted

Softflow Softeners

We are water softener installers and salt supplies to domestic homes in the Essex/Hertfordshire area and have been in business since 1987.

We are the leading water softener supplier, located in the heart of Essex

Softflow is a family run business with myself, Matt and my brother Ben running the company.

We took over from our Mother and Father over 15 years ago, now employing extra staff to provide the best customer care possible.

I have been installing and servicing water softeners all my working life and believe that treating customers like I would like to be treated is the key.

This includes honesty, fairness and a caring attitude and it would be brilliant if you could recommend us to your family and friends so we can present these qualities to them also.

Checkatrade has a fantastic way of letting you, the client, get to know how we work before you have even experienced it yourself.

Softflow has thousands of very happy customers all over the Essex/Hertfordshire area, so if you want to remove that dreadful lime scale from your home, then give us a call so that we can come and give you expert advice about the best water softener for you.

If you already have a water softener that needs more salt or a service then of course we can help you with that also.

This trade passed up to 12 Checkatrade vetting checks

Member since July 2013

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