Wakeford Fireplaces

Reviews (200)

• 10

  Fireplaces

  Posted 06 October

  Seamless process by Fabulous team

  We are absolutely over the moon with the new fireplace, it has transformed our living room. We went to Wakefords as it is close to us. We spoke with Adam who was extremely knowledgeable and very friendly. He explained the whole process in great detail and showed us all the options. He didn’t try and hard sell anything and we felt very comfortable with his sales approach. We chose a fireplace we liked, having spent a week looking at the brochures and the fireplace was fully installed within a month. The whole team, Adam, Alex the fitter and Stewart the plaster were amazing. A fabulous company.
  
  Verified reviewerJob location: GU23

  Response from Wakeford Fireplaces

  Thank you so much, Jack, for your wonderful review. We're delighted you're over the moon with your new fireplace and that the whole process felt comfortable from the first visit to the finished job. I'll be sure to pass your kind words on to Alex and Stewart. Enjoy it! 🔥

• 10

  Gas Fire Installation

  Posted 13 July

  A complete turnkey project successfully insatlled

  Good advice and a solid recommendation at showroom by Adam. Site inspection confirmed suitability of choice and necessary preparatory work completed by WF. Gas fire and mantelpiece installed by a Master Craftsman (Alex) Great job completed with excellent value for money. 100% recommendation
  
  Verified reviewerJob location: GU18

  Response from Wakeford Fireplaces

  Thank you so much for your kind review. We really appreciate you taking the time to share your experience. It was a pleasure helping with your project, I'll be sure to pass your comments on to Alex the Master Craftsman! We're delighted you're happy with the finished result. Enjoy your new fireplace! 🔥

• 10

  Gas Fire Servicing / Repair

  Posted 24 May

  Gas Fire Service

  We contacted Wakeford Fireplaces after struggling to find anyone who could service our gas fire, and Adam and Clare could not have been more helpful. They arranged for a gas fitter to visit very quickly, and Andrew serviced the fire efficiently and professionally. The whole process was straightforward, and the price was very reasonable. We’d happily use this local company again and would definitely recommend them to others.
  Verified reviewerJob location: GU1

  R

  Dave S

  Response from Wakeford Fireplaces

  Thank you, Dave, for your fantastic review. We're so pleased you were happy with the service from start to finish. I'll be sure to pass your kind comments on to Andrew as well. We really appreciate your recommendation and look forward to helping you again whenever you need us. 🔥

• 10

  Fireplaces / Stoves

  Posted 29 April

  Happy elderly lady

  From the time of my initial enquiry to the final result l could not fault the company in anyway. Very polite and extremely knowledgeable and friendly. .
  Verified reviewerJob location: GU3

  Response from Wakeford Fireplaces

  Thank you, Pat, for your knid review. It was a pleasure helping you, we're delighted you were happy with both our service and the finished result. Enjoy the coming cozy winter eveings with your new fire! 🔥

• 10

  Fireplaces / Stoves

  Posted 25 March

  Highly recommend

  I couldn't be happier with the service from start to end. I tried another company a few years ago who said they couldn't fit a wood burner in my fireplace and it is too small, so I tried again with Wakeford who said it would be no problem. The wood burner was fitted in 3hrs and the end result looks neat and professional, including changing some stone in the fireplace which was matched perfectly (I didn't even notice the difference). Adam has a solution mindset and is super responsive. I highly recommend.
  
  Job location: GU22

  Response from Wakeford Fireplaces

  Thank you so much, Rebecca for your wonderful review. We're delighted we could provide the solution you were looking for and you're pleased with the finished installation. It was a pleasure working with you, we really appreciate your kind words. Enjoy your new wood burner! 🔥

• 10

  Fireplaces

  Posted 21 December 2025

  log effect gas fire replacement

  An excellent experience with Wakeford Fireplaces . Adam and Clare were extremely helpful in advising us on a fireplace that suited our needs, and the service from survey to fitting was professional and efficient. Alex carried out the installation with great care, ensuring everything was safe and improving the safety of our existing fittings. We are delighted with the finished result — a remote-control log effect gas fire that’s really transformed the living room.
  Job location: GU22

  Response from Wakeford Fireplaces

  Thank you for your lovely review, and apologies for the delay in replying. We're delighted you're happy with the finished result, and I'll be sure to pass your comments on to Alex. Clare and I were pleased to help you choose. Enjoy your new log effect fire! 🔥