WPJ Heating and Plumbing
Skills
- Gas Boiler Servicing / Repair
- Gas Central Heating Servicing / Repair
- Gas Safety Checks - CP12
- Gas Boiler Installation
- Gas Central Heating Installation
- Plumbing Repairs
- Bathroom & Kitchen Plumbing
Services
Customer Reviews
Write a review9.72 /10
Based on 93 reviews over the past 12 months
Quality of work
9.75
Reliability
9.76
Communication
9.64
What customers are saying
AI-generated from customer reviews over last 24 months
The majority of customers describe this company as professional, efficient, and friendly, often highlighting the punctuality and knowledge of the engineers. A small number of reviewers have raised concerns about jobs taking longer than estimated and issues not being fully resolved.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (1197)
9 Bathroom & Kitchen Plumbing
Posted 31 May
Hot water fixed in hours
Very quick and efficient response to callVerified reviewerJob location: W1GResponse from WPJ Heating and Plumbing
Hi Fiona, Thanks for the feedback, pleased to hear you are happy with our service.
10 Central Heating
Posted 29 May
Great Company 5*
Annual Boiler Service. Excellent customer service. Speedy pick up of their phone to assist customers. First class engineer came, and answered all my questions. He talked me through to what he had tested and checked over with the boiler. I would certainly recommend WPJ Heating and Plumbing to friends and family.Verified reviewerJob location: SW11Response from WPJ Heating and Plumbing
Hi Nicki, Thanks for the recommendation and feedback, will pass onto the team.
5.67 Bathroom & Kitchen Plumbing
Posted 26 May
Wouldn't recommend
They should have brought one of those moving blankets so as to not put divots in my floor tiles, and having been reassured that the job definitely shouldn't have taken more than an hour, seems to have made a number of fumbles such as dropping a part into the body of the washing machine that then meant that it did take more than an hour and therefore the anticipated cost significantly increased and have been charged for parking even though there was a free car park that the plumber walked past multiple times.Verified reviewerJob location: SE1RJennifer WResponse from WPJ Heating and Plumbing
Hi Jennifer, yes sorry about this, we should have done better. We have run through all this with the engineer who attended and he acknowledges we can improve. Unfortunately he and already set up and paid for parking before realising there was somewhere free and the office staff always know never to give exact timescales for how long tasks take as this can lead to frustration so we have clarified that with the call handler too. Apologies again, I know the office are getting in touch to see if there's anything else we can do to resolve matters.
10 Gas Boiler Servicing / Repair
Posted 21 May
Efficient
Efficient andna pleasure to deal withVerified reviewerJob location: SW19Response from WPJ Heating and Plumbing
Hi Sara, Thanks for the feedback, pleased to hear you are happy with our service.
10 Central Heating
Posted 20 May
WPJ is a very professional business
This is my first experience with WPJ and they did an excellent job. The engineer attending was punctual and quickly identified the problem with my HW System which was a faulty motorised valve. The part was installed a few days later and the HW system again works properly. The entire experience with WPJ was very efficient . Seb the engineer knew exactly what he was doing and got the system working properly with minimal delay . I am happy to recommend WPJ to others for similar services . William , ChelseaVerified reviewerJob location: SW3Response from WPJ Heating and Plumbing
Hi William, Thanks for the recommendation and feedback, will pass onto the team.
9.67 Gas Boiler Servicing / Repair
Posted 11 May
Excellent company
I've used WPJ Heating and Plumbing a number of times in the past and the experience has always been good. A very professional, friendly service. They do the work to a high standard and their prices are reasonable. Highly recommended.Verified reviewerJob location: W11Response from WPJ Heating and Plumbing
Hi Matt, Thanks for the recommendation and feedback, will pass onto the team.
Photos
Company Info
Owner
Peter Luard
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 158569657
Here at WPJ Heating we believe we are the leading plumbing and heating company in West London. We have been open for business for over 20 years, building up a wealth of experience in domestic and residential plumbing.
The company was founded by Will Hawksley and PJ Luard, two engineers who wanted to build a business based on their own high values and work ethic. Today, WPJ Heating has grown to 26 employees and there are three main strengths that define us: clear communication, top-notch trade skills and always putting the customer’s interests first.
With over 800 positive reviews across different platforms, we are proud to see that our hard work is paying off. It’s simple, we do what we say we are going to do and keep you fully informed, so that you can continue your day as planned.
OUR SERVICES
To name a few - fixing boilers, replacing boilers, installing central heating systems and new radiators, repairing leaks, unblocking drains, fitting new taps and showers right through to complete new bathrooms or wet rooms.
Diagnosing all manner of problems is a strength of ours, we resolve issues where others fall short.
WORCESTER ACCREDITED INSTALLER (WAI) - 10 YEAR GUARANTEE
We are Diamond Members of the WAI scheme which means that we are accredited to install Worcester boilers and heat pumps. The Diamond level is the highest grade, so we can give you the longest guarantee on Worcester boilers and products, anything up to 10 years depending on the product.
ENGINEER TRAINING
Our engineers regularly attend all manner of training courses in order to keep up to date with the latest technology and latest products. This way we are always at the forefront of the industry and best placed to advise customers on their choices.
OUR QUALIFICATIONS
- We are F-gas registered which means we can install your air conditioning units in your properties.
- Chas registered for meeting health and safety requirements.
- Heat Geek accredited for installing air source heat pumps.
We’re here to help, call us today!
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since January 2013
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks