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Premier Windows and Doors

Aylesbury, Buckinghamshire

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Customer Reviews

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13 total reviews

Premier Windows and Doors has not received any new reviews in the last 12 months, so no overall rating is available.

Reviews (13)

  • 10

    Windows / Doors / Conservatories

    Posted 20 April 2022

    Replace a door

    Excellent! Replaced a 9 year old door under warranty with no quibbles. Prompt and professional service.
    Verified reviewer
    Job location: HP18
  • 2.25

    Posted 19 December 2021

    7 double glazed windows

    Windows were too small excessive sealant used, messy and unsightly, damaged my broadband connection, company unhelpful, Gary Warby walked off premises when faced with a number of complaints, he was not prepared to listen and believes he knows more about my property than my family, causing my son to get annoyed and Gary to walk away like a child,he believed the heated argument between him and my son was threatening. They will not return to correct the disgusting mess around the windows and it was of a good standard of installation.L disagree, they would rather return my deposite and walk away
    Verified reviewer
    Job location: HP12
    Doreen M

    Response from Premier Windows and Doors

    We are sorry that you felt the need to write this review. We’re dedicated to providing quality products and quality service for our customers. If there was a problem with your installation, we would have prioritised rectifying it as quickly as possible. But, after we last visited your property to inspect the situation, we can honestly say that the installation was done to a good standard. When we tried to explain this to you, our staff were met with unnecessary aggression. However, as you are clearly not satisfied with your installation, we have not asked for the balance payment, and we would also like to return your deposit. We hope you will see this as an adequate resolution.

  • 2

    Posted 23 August 2019

    New widows and doors

    New doors have dropped back door wont shut at all called company they say 2 weeks before anyone can come out. Not great for home security. Customer service terrible
    Verified reviewer
    Job location: HP19
  • 10

    Posted 26 July 2019

    Re set patio doors

    What fantastic customer service! French doors had dropped in the heat. Contacted the company in the morning and engineer fixed it in the afternoon at a time to suite us. Thank you
    Verified reviewer
    Job location: HP22
  • 10

    Posted 08 April 2019

    Replacement windows

    Excellent all around. Would not hesitate to recommend
    Verified reviewer
    Job location: HP23
  • 10

    Posted 05 March 2019

    Existing window - brickwork cut out and converted to French window / doors.

    Easy to arrange quote which was the lowest received. Work carried out as requested. Standard high! Would unhesitatingly use again.
    Verified reviewer
    Job location: Not Available