Air Source Heat Pump Repair in Ilminster (2)

Air source heat pumps are generally considered to be very reliable but, should there be a problem, they can usually be repaired to get the heat pump working properly again.

In some cases, if there’s an extreme issue or your heat pump has suffered severe damage then you may need to replace it.

Whatever the issue is that needs fixing, it’s important to always hire an experienced and qualified air source heat repair engineer to carry out the work.

Heat pumps are relatively complex pieces of equipment and require specialist knowledge to safely and successfully repair them.

Ideally you want to make sure that the tradesperson you hire has a formal certification and accreditation with experience working on the exact make of heat pump that you have in your home.

One of the best ways to keep your air source heat pump in good working order is to have it serviced every year by a qualified heat pump engineer.

By carrying out an annual service, a heat pump engineer can spot any potential problems before they become a major issue – and keep the cost of repairs down.

An air source heat pump service will typically cover the following checks:

• Inspection of all the ducts, filters, blower and indoor coil for dirt and any obstructions

• Any leaking from ducts will be fixed by sealing the ducts

• Ensuring there is enough airflow for the heat pump to function properly

• Check the correct refrigerant charge and any possible refrigerant leaks

• Inspection of all electric terminals – cleaning and tightening connections, if needed

In most cases, the company that installed your heat pump should offer you a maintenance and service plan so that you can spread the cost over 12 monthly payments.

If you want to speak to experienced air source repair engineers in your area, we’re here to help. We can help you find the best local heat pump repair services in two easy ways.

You can either scroll up to see local air source heat pump repair experts. Or, alternatively, use our handy request a quote tool and we’ll do the legwork for you and get multiple heat pump repair specialists in your area to contact you directly.

There are a number of air source heat pump issues that you could potentially troubleshoot and fix yourself. Other problems will require a trained air source heat pump repair engineer to inspect your heat pump and repair it themselves.

Below are some of the most common troubleshoot tips for fixing an air source heat pump:

How to fix a heat pump that won’t turn on:

1. Check the thermostat to see if your programmable thermostat is set to turn on the heat at the right time. If the settings are correct then it could be an issue with the thermostat, which will need an air source heat pump repair technician to service the thermostat

2. Make sure all of the breakers are in the right place if the heat pump has lost power. If this happens regularly it could indicate there’s an issue with the heat pump’s electrical connections – which will need professional attention

3. Listen to your heat pump to see if you can hear a clicking noise. If you can, it’s probably a problem with the starter capacitor and that will need a qualified heat pump repair engineer to fix it

If you’re experiencing any other issues with your heat pump not turning, call an experienced local air source heat pump repair specialist to come and service the pump.

How to fix a heat pump that isn’t heating or cooling your home:

1. Check for any blockages to your outdoor unit, such as snow, ice, leaves, or other debris. Anything that blocks your heat pump unit will affect the flow of air to your heat pump and stop it working properly

2. Replace the air filter with a clean one, if you notice that it’s dirty and clogged up with excessive dirt and debris – this will help air flow to the heat pump compressor

3. Call a technician to check the refrigerant levels, as an insufficient level of refrigerant will stop your heat pump circulating a sufficient amount of warm air to heat your home

4. Check the thermostat is set to the right temperature for your home – whether that’s to heat or cool the air. If it’s set to the right temperature then there could be a fault with the thermostat wiring, which will need a heat pump repair technician to pay you a visit

When it comes to a faulty heat pump, there are a number of issues that can occur to stop it working properly. In order to know what the problem is, it’s important to pay attention to your air source heat pump and see what exactly isn’t working.

Here are some of the most popular issues when a heat pump fails:

Common problems with air source heat pumps

• The heat pump isn’t heating (or cooling) your home – This is one of the easiest problems to identify, as you’ll quickly notice when your home is colder (or warmer) than it should be. A lack of heating or cooling can often indicate that there’s either a problem with the electricity supply to the unit, or a blockage is affecting the airflow to the heat exchanger

• A frozen heat pump becomes very inefficient – In the event of temperatures dropping suddenly or heavy snowfall and ice, your heat pump unit could get blocked or frozen with ice. If this happens, you’ll experience a noticeable reduction in heat output from your heat pump

• Low levels of refrigerant stop air circulating – If there’s a leak causing refrigerant to seep out of your heat pump then it won’t be able to circulate warm air in your home

Air source heat pumps are designed to be long-lasting and remain efficient over years of use. However, like any piece of equipment, heat pumps can also experience wear and tear that leads to some of the parts wearing out.

So, what parts wear out on a heat pump? Here’s a summary of the most popular parts or a heat pump that need repairing or replacing:

1. Heat pump coils

Heat pumps have two coils that are integral to the heating and cooling process. There’s an indoor coil (also known as the evaporator coil) and an outdoor coil (also known as the condenser coil).

Heat pump coils will usually fail because of:

• General wear and tear that breaks down the inner lining of the coils and causes them to become weak

• Impact damage from falling debris or other outside sources, which can be a common cause of leaks in the heat pump

• Damage from coil cleaners that can corrode the outer lining of your heat pump’s coils and weaken them, which can also make them prone to leaking refrigerant

2. Air filter

As you might expect, the air filter is responsible for filtering out any impurities from the air. Over time, the heat pump air filter can get blocked with dirt and debris that can consequently affect the performance of your heat pump. The good news is that it’s quick and easy to replace the dirty air filter with a new one.

3. Reversing valve

The heat pump reversing valve is responsible for switching between heating and cooling modes, but it’s a part that can cause issues when it fails. A faulty reversing valve is usually caused by physical damage or a mechanical failure that usually means you need to have the reversing valve replaced.

4. Refrigerant

If your heat pump has a crack in the internal pipework it can cause refrigerant to leak out of the pump, and a low refrigerant level will stop your heat pump working as it should. Topping up the level of refrigerant is a job for a skilled air source heat pump repair engineer.

The cost of repairing a broken or faulty air source heat pump can vary, depending on the exact nature of the problem that needs fixing.

It also depends on whether you have insurance or a maintenance plan in place, or if you’re paying for one-off repairs.

Heat pump repair costs

Here are some of the average costs to repair a heat pump in the UK:

• Air source heat pump (ASHP) service cost – £150 - £300

• Ground source heat pump (GSHP) service cost – £200 - £350

• Repair heat pump electrical connection issue – £150

• New heat pump compressor – £2,000

• New heat pump fan – £500

• Heat pump technician minimum callout charge – £100

• Heat pump technician hourly rate – £40 per hour

To find out more about prices, check out our guide to heat pump servicing and repair costs.

Heat pump replacement costs

In the event that your air source heat pump can’t be repaired, you may need to replace it. In which case, the cost of replacing a heat pump is somewhere in the region of £2,000 - £20,000 – for supply and installation.

Factors affecting heat pump repair costs

There are various factors that will impact the exact cost of your heat pump repairs, including:

• Nature of the fault / damage to be repaired

• Size of your heat pump system

• Age of your heat pump

• Make and model of heat pump

• Quality and quantity of any replacement parts needed

• Demand for heat pump repair services (seasonal and emergency demand)

• Access to the heat pump

• Where you live

As long as your heat pump fixtures and amenities are in good condition, you should just be able to connect and plug in a new heat pump, without having to worry about the overall infrastructure.

Needing to replace a heat pump coil is often something that’s discovered as part of a routine service. The average heat pump coil replacement cost in the UK can range from £500 to £2,000+ – depending on the type, size, make and model of the coil.

Air source heat pump service costs

Regular servicing of your air source heat pump can help you avoid having to replace your heat pump coil, by keeping your heat pump clean and in good working condition.

The average cost of a heat pump service in the UK is around £150 – £300, which typically includes the following:

• An electrical safety check

• Thermostat check

• General visual inspection of the heat pump unit

• Refrigerant refill, if needed

• Check for any leaks or pressure issues

• Cleaning filters and coils, where needed

• Check all large components, such as the compressor, fan, and pump

• Lubricate any moving parts of the heat pump

• Replacement of any small parts, such as seals or gaskets

Want to know more about prices? Read our guide to heat pump servicing and repair costs.

Air source heat pump maintenance and service plan costs

Most air source heat pump manufacturers will actually require you to have an active maintenance and service plan in place to validate your warranty.

Heat pump maintenance and service plans are usually available with either a monthly or annual fee and can vary in price.

The average air source heat pump service plan is around £10 - £20 per month, depending on the level of servicing that’s included.