Blog>Expert Advice>What is Velux window servicing?
Last updated: 12 September 2024
What is Velux window servicing?
Servicing your Velux windows will help keep them looking great for longer. But what does Velux window servicing involve exactly? Read on to find out.
Velux roof windows are a popular way to bring extra light and ventilation into your home. To prolong the lifespan of your windows, regular Velux window servicing is a great idea.
Here's what to expect from Velux window servicing.
What is Velux window servicing?
Velux window servicing can increase the lifespan of your roof windows, help prevent problems and allow you to catch issues before they become more expensive to fix.
Velux window maintenance can also give your windows a new lease of life and avoid the need for expensive replacement windows.
Velux servicing can include:
Replacing seals and ventilation filters
Oiling hinges and mechanisms that are hard to open
Reglazing cracked glass
Fixing remote controls and electrics
Soundproofing
UV filters
Repainting frames
Upgrading or replacing blinds
Find a Velux window service engineer in you area, who can diagnose and fix any repairs and issues and offer advice about the best ways to prolong the life of your window.
See the tradespeople we've checked and recommend for your job
Velux window repair
Are you experiencing problems with your roof windows? Velux window experts can also help with repairs when things go wrong.
To help you troubleshoot an issue, here's a list of common problems and how to fix them.
1. Excessive condensation
A persistent build-up of condensation can lead to mould and moisture on your Velux roof window. In the long run, excessive condensation can damage your window and the window paintwork.
Solution: Remove and clean the air filter. Velux window air filters can become clogged with dirt and grime, which limits air circulation.
Also, take steps to reduce humidity levels in your home which can lead to condensation. Close the doors of kitchens and bathrooms, ventilate rooms regularly and don't dry your laundry inside the house.
2. Mould on Velux window frames
Velux window frames are treated to resist mould growth, however, excess condensation can eventually lead to surface mould.
Solution: Use a mould cleaner and scrape off any surface mould. Rinse the frame with clean water.
If necessary you can sand wooden frames with a medium-grade sandpaper until the mould is completely removed. Then use a wood protector and finish with paint or varnish.
We recommend getting in touch with a Velux window servicing expert for a big job like this.
See the tradespeople we've checked and recommend for your job
3. Remote control not working
Remote control operated solar and electric roof windows are convenient and simple to use. But what happens when the remote control and electrics are on the blink?
Solution: You can try resetting a remote control yourself. However, for anything electrical, it's a good idea to get in touch with a Velux window service engineer. They can reprogramme the remote and do the job properly, saving you time and effort.
4. Velux window not locking properly
For Velux windows that are not locking properly, check if the magnet on the lock’s motor is missing. Another common reason for this is the lock being in the wrong position.
Solution: If the magnet on the motor is missing, it can be solved by fitting the magnet into the locking position.
When Velux window locks are in the right position, they should be placed facing up. So, if yours is in the bottom position, move them to the correct, top position.
Velux glass replacement
If the glass in your Velux window is blown or cracked it will need to be replaced.
The good news is, Velux glass can be replaced by a professional. And it's a great alternative to buying a completely brand new unit, which can be costly.
What's more, Velux glass replacement can be replaced quickly and easily by a professional. You can also choose different re-glazing options including triple glazing for energy efficiency, extra soundproofing or UV filters.
The most common reasons why you would need new glass for a roof window include:
Condensation forming between the glass
Foggy Velux windows are a sign that moisture has managed to penetrate the glazing - usually when window seals fail.
Air becomes trapped inside, clouding up the Velux window.
An expert window installer can replace the double-glazed unit while keeping the existing frame. This is a more cost-effective solution than replacing the entire window.
Physical damage
Cracks and chips can occur when stones or other heavy objects land on your Velux window.
Again, the glass can be replaced by an expert window installer. This means you can have your Velux window repaired at a fraction of the time and cost of a full replacement.
See the tradespeople we've checked and recommend for your job
Velux blind installation
For a perfect fit and long lasting performance, Velux blinds and shutters are the perfect way to finish off your Velux roof windows.
If your current blinds are looking a little shabby or you fancy a refresh, contact a Velux service engineer who can talk you through all the options.
There are a number of options to choose from including:
Interior blinds: These control how much light your room receives, day and night. Options include roller blinds, pleated blinds, and Venetian blinds
Exterior sunscreens: Anti-heat blinds and shutters prevent overheating by blocking the sun's rays before they reach your windows
Blinds for flat roof windows: Effective heat protection and light control for flat and curved glass roof lights including anti-heat and blackout blinds
Insect screens: Enjoy fresh air without insects invading your home!
Blinds and shutters are available in a variety of colours and materials to suit your decor. Tailormade to your needs, they can be operated manually or fully automatic with remote control.
Leaking Velux window
If you spot your Velux window leaking, you’ll need to take action sooner rather than later.
Signs that your Velux window is leaking
It’s not always easy to tell if your Velux window is leaking. Here are some key areas to look at on your window and what to look for:
Corners: Water dripping onto the floor from corners is common if you have a pitched roof
Bottom corners: A Velux window leaking at the bottom corner is especially common as water can run here from other areas
Sides: Sometimes, you may spot leaks coming from the sides of the frame, but it’s very rare for leaks to come from the top
These are all clear signs that your skylight window is leaking. But there are some more subtle signs to look out for too:
Water stains around the window
Wet patches on the window frame or sill
A musty smell
Condensation on the inside of your Velux window
If you can’t get to the bottom of why your Velux window is leaking – or you don’t feel confident carrying out a repair yourself – a professional will be able to help.
As experts in windows, they’ll know exactly what to look for and will be able to diagnose the cause of your leaking Velux window in no time. Plus, they’ll have the tools, knowledge and experience needed to carry out a high-quality fix that will stand the test of time.
Hopefully, the repair will be straightforward. But sometimes, the best course of action could be a window replacement.
A Velux window installer or Velux window servicing near you can advise on the best course of action.
See the tradespeople we've checked and recommend for your job
FAQs
Do Velux windows need servicing?
Yes, it's a good idea to have Velux windows serviced and checked.
Regular servicing will make sure your roof windows are working as they should. It will also avoid you having to pay for expensive replacement windows.
You should also carry out your own general Velux window maintenance to get the most out of your skylights.
This can include:
Cleaning the air filters
Cleaning the window panes
Clearing the flashing
Regular ventilation
Checking electrics and remote controls
Do Velux windows need lubrication?
Yes, Velux fittings and hinges should be lubricated at least once a year so the windows open and close properly. This includes the pivot hinge and lock.
Simply apply a non-corrosive lubricant to the areas and close the window.
What is the lifespan of a Velux window?
Velux roof windows are usually guaranteed for 10 years, but with the right maintenance they will last much longer.
If you have solar and electric roof windows, Velux offers a 5-year guarantee on all the electrical components. Velux blinds and shutters are covered for three years.*
*Information correct at the time of writing the content.
Do roofers replace Velux windows?
Yes, roofers and builders can replace Velux windows. Make sure they’re trained and experienced in Velux installations before you hire them.
Note that they need the correct flashing kit for your type of roof, so someone who understands these requirements is key for the longevity of your roof windows.
How long does it take to replace a Velux?
The time a Velux window installation takes to install depends on whether you’ve opted for a basic model or a more complex one.
For example, with a standard Velux roof window installation, expect to have natural light flooding into your loft in just four hours.
NB: This time estimate is per window. So, increase it by a couple of hours per unit for bigger or more complex jobs.
Are you ready to go ahead with a Velux skylight service? Search your postcode to find Velux window servicing in your area.
See the tradespeople we've checked and recommend for your job
See the tradespeople we've checked and recommend for your job