November Release Notes - Consumer
These are all the new features and bug fixes we have released in November that impact Consumers.
Consultations/Estimates and Booking Appointments (SUT-815)
Trade and Consumer
We have updated consumer apps to fully support consultations, estimates, and the appointments journey. This ensures these features are ready for a smoother launch experience for both trades and consumers.
Book and Pay Fast Follows (SUT-814)
Trade, and Consumer
We have implemented a series of improvements to the Book and Pay experience across our web and app platforms. This polishes the journey to ensure a more reliable and seamless interaction for all users.
C8: TradeSites MVP (SUT-799)
Consumer
We have launched the TradeSites assistant to help consumers complete tasks and connect with trades more effectively. This update aims to improve task completion rates and overall conversion for trade interactions.
C8: Consumer assistant upgrades (SUT-781)
Consumer
We have upgraded the Consumer Assistant with voice-to-text and video diagnosis capabilities to help users better describe their jobs. This helps consumers provide clearer job details, ensuring trades receive more accurate information. It also now provides DIY advice and better serves customer support queries.
Booking Flow Enhancements + Consumer Availability Preferences (SUT-737)
Trade and Consumer
We have enhanced the booking flow to allow consumers to provide preferred dates, unit quantities, and additional job details upfront. This gives trades clearer information immediately, reducing the back-and-forth needed to secure a booking.