Win more work with our guarantee
In this article, you'll find:
The Checkatrade guarantee is designed to cover your work if a job has been booked through us. Naturally T&Cs and eligibility rules apply, but the guarantee has been shown to increase your chance of winning work with us*.
It’s a no-brainer – why not put the odds in your favour by making a song and dance about having your work guaranteed!
Already an approved member of ours? Brilliant, you can start winning more work, well, now. Shout about it on your socials and your Checkatrade profile.
What is the Checkatrade guarantee?
Find and book your trade with us and we'll guarantee their work up to £1,000*.
The guarantee is a backup. We’d always expect you to try to make things right first, when it comes to your work. But if you can’t we’d step in to help make things right for your customer* (Eligibility criteria and T&Cs apply).
Each job is guaranteed by £1,000 for up to 12 months*.
What does the guarantee cover?
Our guarantee gives homeowners up to £1,000 of cover for your work*, and it won’t cost you or them a penny. There are no excess or hidden charges (Eligibility criteria and T&Cs apply).
Work that is seen as ‘sub-standard’ or ‘doesn’t meet industry regulations’ will be eligible for this guarantee. We’ll always check if there’s any truth in your customer’s complaint.
Do I have to pay extra to be covered by the guarantee?
Nope. Being a Checkatrade member alone is enough.
What does the customer have to do to make the claim?
They will need to follow 3 steps.
First, they need to contact you as their tradesperson to explain why they’re not happy. They will then give you a deadline to sort the issue. This can vary dependent on the work.
If you do not resolve the issue, then the customer will move on to the second step. They will have needed to leave you a review on our website within 30 days of work being completed.
Third, they will then complete a claim form. It is at this point we will then start the process and speak with you about the issue before preparing a surveyor to come out and review the work.
To find out more, read the guarantee T&Cs.
Tradespeople so good we guarantee their work for a year*
Now’s the perfect time to join as a Checkatrade member.
So when you say to a potential customer, “I’m with Checkatrade,” they’ll know exactly what you’re talking about!
Got what it takes to be covered by our work guarantee*?
Come and join us!
There’s just one catch – you’ll need to pass our checks first.
The tick that means your work is guaranteed
Offering the Checkatrade guarantee could even increases your chance of getting work
Try to pass our checks* The guarantee covers your job for 12 months for claims up to £1,000. Eligibility criteria and T&Cs apply.
Janet Barker
Used Roofline in Canterbury. Excellent customer service. Great work. I would certainly recommend this company. Westgateon Sea