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How to find the best water treatment and filtration companies

Learn how to find the best water treatment company for crystal clear, soft tap water. With handy tips and advice, example questions and red flags to avoid.

Unfortunately, many homes throughout the UK are affected by hard water. This causes a build-up of limescale, watermarks and bad-tasting tap water. If you’re fed up with buying bottled water and constantly descaling your kettle, why not hire a professional to upgrade your water supply? This article covers everything you need to know about finding the best water treatment company.

We’ll be looking at ways to find local water treatment companies, what to look for in a tradesperson, example questions and common red flags. Let’s get started by discussing how to find the best water treatment company.

The following are all great indicators of whether you should work with a company:

  • They have lots of positive customer reviews or testimonials
  • They can show you photos of past work
  • They have the right type of insurance
  • They’re experienced and knowledgeable
  • They’re friendly and you feel comfortable with them
  • They’ll give you a written quote
  • They’re happy to answer any questions you have
See the tradespeople we've checked and recommend for your job

Finding the best water filtration company locally

best water treatment company at workKeeping the above points in mind, you’ll need to now find the best water filtration company locally to conduct the work. In the first instance, it’s worth speaking to your friends and family to see whether they have any suggestions.

Alternatively, to save yourself the effort of contacting everyone you know, you can use our free search feature. We’ll use your postcode to instantly find a variety of water filtration companies recommended by your neighbours.

What to look for in the best water treatment company

It’s so important to find a water treatment company you can trust to do a professional job. An excellent way to be sure you’re hiring the right tradespeople for your project is to look for a range of different traits and qualities. Ask each professional round for a quote and take a little time to chat and get to know each other.

You should then be able to pick up whether they are:

  • Reliable
  • Honest
  • Hardworking
  • Experienced
  • Knowledgeable
  • Open to questions
  • Friendly
  • Qualified

Please note, another way to learn more about your water filtration company is to look at past customer reviews. You can even ask for references if you have any concerns.

Questions to ask when hiring a tradesperson

Asking questions is the best way to reassure yourself that you’re choosing the right person for your job. Most tradespeople will be happy to answer any questions you ask and to talk through any worries you have. If a professional seems annoyed or refuses to answer any queries, they may not be the best person to hire.

Below are a few example questions:

  • How long will it take to install my water filter/softener?
  • Can I see past customer reviews?
  • How many years have you been operating?
  • What insurance do you have?
  • Can I have a written quote?
  • Does the amount you’ve quoted include VAT?
  • How does the water filter/softener work?
  • What are the benefits of having this installed?
  • Do you offer a guarantee?
  • When will you start work on my filter/softener?

Red flags to avoid

before and after water treatment companyHiring a tradesperson to work in your home can be a little risky when you consider that rogue traders exist in every profession. Thankfully, most professionals don’t fall into this category and are happy to offer an excellent service time after time.

So how can you avoid hiring a cowboy water filtration company? Look out for the following red flags:

  • Don’t hire any cold callers, especially if they come to your front door. This is a known way for con artists to operate.
  • Always ask to see past customer reviews. If the expert is unwilling to show you these, this is a clear warning sign.
  • Any tradesperson with more negative reviews than positive should generally be avoided.
  • If a professional won’t answer your questions or keeps brushing you off, this is a red flag.
  • Never be tempted to hire a worker who doesn’t have insurance.
  • If your neighbours or family members have had a bad experience with a tradesperson, this should make you think twice about hiring them.

Find a trustworthy water treatment company on Checkatrade

We know that inviting a stranger into your home can be daunting and that’s why our members pass 12 thorough background checks. This ensures you always get the best service and experience possible.

To show the trust we have in our members, we’re now offering guaranteed cover of up to £1,000 in case something goes wrong with your job.

See the tradespeople we've checked and recommend for your job

How much does professional water softener installation cost?

Roughly, a new water softener costs between £400 and £630, then to have it installed will be around £300. Average prices and further guidance can be found in our water softener cost guide.

Which tradespeople should you use for the job?

There are many different water treatment companies throughout the country, all offering excellent solutions to hard water issues. They’ll also be able to install water filters to give you refreshing, tasty drinking water at home. We’d suggest hiring a company dedicated to water treatment to get a great quality service, and comes recommended by many of your neighbours – you can see neighbours recommendations on our free search.

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