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Your guide to hiring a good carpet installer

Hiring a carpet installer

Chances are you’re reading this article because you’re planning to get new carpets and you want to make sure you hire the right tradesperson for the job. You’re doing the sensible thing to get some advice on hiring a carpet installer that you can trust.

The last thing you want is a cowboy botching the job and ruining your beautiful new carpet. This is why we’re here to help you navigate the good from the bad when it comes to carpet installers.

Not only will we talk about how to hire the best carpet installer for you, but we’ll also look at how much they cost and answer some popular questions we get asked a lot about carpet installers.

4 top tips on how to choose the right independent carpet fitter

Let’s kick off with some of our top tips for hiring a carpet installer, which should steer you in the right direction to finding the best carpet installers in your area.

Top tips to hire a good carpet fitter - infographic

Find a carpet installer you can rely on

 1. Hire a carpet installer with experience

Carpet installer trimming cream carpet

As with any trade, experience is an important factor and you want to hire a carpet installer who’s experienced and ideally accredited by a recognised body.

In the case of carpet installers, look out for those that have trained or are members of organisations like the Flooring Industry Training Association (FITA), the Contract Flooring Association (CFA) or the National Institute of Carpet and Floorlayers (NICF).

2. Always check the carpet layer’s reviews and ratings

There’s nothing more valuable than reviews and ratings from previous customers when you’re looking to find good quality carpet installers. Online reviews will quickly give you an idea of how reliable, affordable and efficient a carpet installer is.

Make sure they have recent reviews too. Then you know those reviews will be commenting on the same team that you’ll be dealing with. And, if a carpet installer has a lot of positive reviews, don’t be alarmed if you see a few negative comments in there – just as long as the vast majority are positive and reassuring.

3. Obtain free quotes and compare them

Nowadays most professional carpet installation companies will happily offer a free quote for new potential clients. If they charge simply to produce a quote, take it as a red flag and move on to other carpet installers.

When getting quotes, make sure you ask for a breakdown of the costs so you can see exactly what you’re paying for. You’ll want to answer questions such as:

  • Will they move furniture before and after they install the new carpet?
  • Will doors need adjusting? If so, who will do that?
  • Do they charge extra for installing carpet at the weekend or in the evening?

Having a clear breakdown of prices for what’s included and what will cost extra also makes it easier to compare quotes from different carpet installers.

How many quotes should you get from carpet installers?

We always recommend obtaining at least three quotes from our trusted carpet fitters. We’ve developed a super useful request a quote feature to make the process of getting those three quotes even easier for you.

It’s simple to use: you post your details about the carpet installation job in hand, and we’ll send it out to local carpet installers in your area to get in touch with you. Simple. Try it out – it’s quick and easy!

4. Confirm their time estimate

Another way of seeing how experienced and efficient a carpet installer will be is to ask how long they will take to lay your new carpet. The time will obviously depend on the size of the room and the complexity of the installation, but you’ll be able to compare their answer with other companies. Most of the information they provide should match up with what other carpet fitters tell you.

Professional and experienced carpet installers will be able to install carpets pretty quickly. Depending on the size, they could be installed as quickly as in a morning, depending on the number of rooms being carpeted. They will use the most efficient techniques to get the job done to a high standard and in the shortest amount of time.

Find a carpet installer you can rely on

What does a carpet layer do?

Carpet layer fitting staircase carpetAs we’re sure you’re aware, the job of a carpet installer is to, well, install carpets from rolls or blocks onto a floor. As part of this, they will often install underlay and/or padding, as well as trimming all flooring materials to fit the exact size and shape of the relevant floor space. And if it’s recommended, they may also supply and fit carpet gripper rods to the perimeter of the room.

The most common tasks that a carpet installer will carry out include:

  • Take measurements and dimensions to calculate the size and shape of the area to be carpeted. They can then calculate the amount of carpet needed.
  • Moving furniture and removing doors, if agreed.
  • Remove existing carpet, where needed and agreed.
  • Measure, mark and cut the carpet to the exact size and shape required.
  • Position seams and join carpets in the best way by taking into account the expected foot traffic to ensure optimum appearance and wear time.
  • Install finishes to leave the carpet full aligned and flush with walls, doors, openings and other structural features.
  • Carry out a final review to ensure all areas of the carpet are evenly laid and neatly finished.
  • Apply a coat of carpet protector and stain guard to the newly installed carpet if required.
  • Reposition furniture and re-hang the doors, if agree and required.

A note on that last point – The carpet fitter may recommend that you shave the bottom of your doors should it rub against your carpet when opening and closing it. This will then prevent the carpet from becoming worn or damaged over time. Shaving the door will not be something the carpet installer does for you. You would need to complete this yourself, or work with a handyperson or carpenter for this job.

How much do carpet layers cost?

As with most home improvement projects, the cost of a carpet layer will depend on the details of the job. As a very rough guide, you can expect to pay:

  • Standard bedroom: £85 – £95 + VAT
  • Standard lounge area: £55 – £65 + VAT
  • A single straight staircase: £75 – £100 + VAT

To find out more, check out our guide to carpet fitting costs.

Find a carpet installer you can rely on

Questions to ask a carpet installer

Carpet fitted on staircase and hallwayOnce you’ve found carpet installers that you’re interested in hiring, here are some useful questions to ask them:

Questions about the carpet installer

  • What experience and qualifications do you have?
  • Are you a member of any official trade bodies?
  • Can you provide references and examples from previous customers?

Questions about their carpet installation services

  • Who is responsible for moving furniture (before and after installation)?
  • Who will remove and dispose of old flooring?
  • Do the doors into the room(s) need to be adjusted?
  • Where will the joins of the carpet be positioned (if needed)?
  • How long will you take to complete the work?
  • Do you charge extra to dispose of old flooring materials?

Is there a carpet installer certification in the UK?

There is no official qualification or certification for carpet installers in the UK, but there are a number of bodies that offer accreditation and training. When choosing a carpet layer you might want to choose someone who is a member of a national institute of carpet fitters, such as NICF (National Institute of Carpet and Floor layers) or FITA (Flooring Industry Training Association).

Do you tip a carpet installer?

Tipping is an entirely personal choice. If you feel happy with the work that’s been done by your carpet installer, they’ve been pleasant and helpful to deal with and finished on time (or earlier than expected) then you might want to give them a tip. That said, you shouldn’t feel forced to tip if you don’t want to.

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Find a carpet installer you can rely on