Blog>Hiring Guides>How to find and hire a heat pump installer
Last updated: 10 February 2025
How to find and hire a heat pump installer
If you're looking to upgrade your heating system and make your home more energy efficient, a heat pump is a great option. Read on for all our tips for finding a heat pump installer, and what questions to ask them.
Low-carbon heating systems like heat pumps can be an energy-efficient way to heat your home.
But first, you'll need to find and hire a heat pump installer.
Read on for our guide to hiring MCS-accredited heat pump installers.
3 top tips for finding and hiring a heat pump installer
A heat pump installer will have the technical skills, knowledge and experience to upgrade your home's heating system safely.
So, how do you find and hire a heat pump installer that provides safety and quality?
Try these three easy ways to find an excellent local heat pump installer.
1. Search Checkatrade
Searching Checkatrade is a great way to find quality tradespeople.
Grab a brew and check out their Checkatrade member profile page. There, you can see photos and reviews of their previous work, so you can see the quality of their work.
At Checkatrade, all our members must pass up to 12 checks. That's not all; we also verify their reviews. So, you know you're getting the real deal.
Pop your postcode in the box below to find a trusted heat pump installer today.
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2. Ask neighbours, friends and family
Always ask friends, family, and neighbours for tradespeople's recommendations.
Getting recommendations from those you trust is an easy way to feel confident in your hiring choice.
But remember to double-check your recommendations against online reviews on Checkatrade.
3. Ask other tradespeople for recommendations
If you've already used a good tradesperson, like an electrician or plumber, ask them to recommend good heat pump installers in your area.
A good tradesperson will want to work with other good tradespeople.
So, the chances are they'll happily recommend MCS-accredited heat pump installers.
Who can install a heat pump in the UK?
It's always best to hire a professional MCS accredited heat pump installer.
These professionals have all the necessary skills and knowledge to help you upgrade your home's heating. They can often also repair, service, and maintain your current heat pump system.
They can also assess your current system to advise you on the best heat pump system for your home and your budget.
Do ground and air source heat pumps add value to my house?
Discover how renewable heating systems can add value to your property through this guide.
10 questions to ask before hiring a heat pump installer
Knowing which questions to ask any tradesperson can help you decide between tradespeople.
It can also give you confidence in your choice.
We've got 10 questions you can ask your heat pump installer.
1. How long will the installation take?
Heat pump installation can often take a couple of days, but it could take longer, depending on the home and system.
So, it's always worth checking as this might affect the time of year you schedule the work.
2. Do I need to upgrade my electricity supply?
This is rarely necessary; heat pumps are often installed without changing your electricity supply.
3. Can you install it, or do I need to hire other tradespeople?
It's helpful to know if your heat pump installer requires you to call in an electrician to sign off on the electrical work.
4. Can you recommend any changes I can make to reduce my bills so I can get a smaller heat pump?
Your heat pump installer may be able to recommend new radiators, a new hot water tank or new wall insulation.
5. Can you self-certify that your work complies with building regulations?
When part of a Competent Person Scheme, your installer can self-certify. When the work is complete, you won't need approval for separate building regulations.
6. How often should I get my heat pump serviced?
You might want to check if your warranty relies on regular service.
Arranging a regular service also gives your heat pump a longer and more efficient shelf life.
7. What is the cost, and what are your payment terms?
Make sure you receive a written quote including all materials, labour and VAT.
8. What's included in the price?
This is a great question to ask when you want to avoid any surprise costs.
9. Can I see past examples of your work, or do you have references?
Always check references or online reviews to give you confidence when hiring a heat pump installer.
10. Can you provide any guarantees or warranties?
Most tradespeople will offer some satisfaction guarantee or manufacturer's warranty.
How to get a quote for a heat pump installation
Always get at least three quotes from MCS accredited heat pump installers for home improvements. That way, you know you're paying a fair and competitive price.
Ready to hire a heat pump installer?
We've made it easy for you to start getting multiple quotes today.
Just add some details about your potential job in the details box, and we'll send it to local tradespeople.
It's a quick and easy way to find a trusted heat pump installer today.
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FAQs
Do you need to be a plumber to install a heat pump?
Heat pump installers will have a plumbing background.
Can an electrician install a heat pump?
You can consider hiring an electrician because you'll need to connect the unit to the supply.
But, installing a heat pump also involves plumbing and HVAC skills.
So, you would need to hire an electrician with all these skills.
But, it might be easier to hire a credited heat pump installer to cover all parts of your heat pump installation.
Can I fit a heat pump myself?
Unless you're a trained heat pump engineer, you will need to hire a professional heat pump installer.
A trained and professional heat pump installer will make sure the size and installation are correct.
Often, without professional installation, your manufacturer's warranty will be voided.
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