Behind the Scenes – Vetting Team | Checkatrade
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Behind the Scenes – Vetting Team

For the latest in our series introducing members of the Checkatrade team, we spoke to Siobhan Clark from our Vetting Team. Siobhan’s job it is to ensure all our new members meet our exacting standards.

What is your position at Checkatrade?

I’m a Vetting Advisor for new members. Basically, I’m the person who makes sure that the people signing up to Checkatrade can prove they meet our criteria.

What’s a typical day like for you?

I get the application through from our Sales Team and double check everything has been entered correctly.

Then I make some more thorough checks. I ensure things like public liability insurance is adequate and up to date, follow up references, verifying documents, and running financial checks.

I’ll also carry out a criminal record test, as well as checks for any outstanding County Court Judgements.

Do new members need to send you anything?

Not directly to me, but they will have to send a number of documents to their Membership Consultant. Then I’ll check them.

One thing that some new members forget to send over is a passport photo of themselves. So I’ll always need to chase them for one.

You’d be surprised at how many tradespeople take that as an excuse to send across a selfie though! I’ve seen some amazing poses over the years. But unfortunately, all I need is a bog-standard headshot!

What’s your top three tips for new members?

If you’re looking to get through the vetting process as quick as possible then follow these top tips:

1. Have your paperwork ready

As part of the vetting process, you’ll have a Membership Consultant appointment.

During this appointment, it’s really important to remember all your relevant documents. Forgetting something can delay the process, so double check everything before you leave the house!

2. Prepare for an Established Business Check

This is where we review any online advertising for your business, business cards, a sign written van, or customer reviews.

We can also accept a reference from your employer if you don’t have any customers who can leave a review.

3. Make good use of the Members Area

We’ve recently updated our Members’ Area and it’s full of important information for new members.

If you’re waiting for your account to be approved, then take the time to set up your profile. Once you’re approved, you’re ready to go right away!

Find out how to develop your Checkatrade profile to get the most out of your membership.

Get more for your business

Checkatrade members get exclusive benefits and discounts when they sign up

Join today

What do you enjoy about your role?

It’s just a really great place to work with everyone working towards the same goal. Everybody who joins the team wants to help as much as they can, and they really buy into our ethos.

What does Checkatrade check?

Here are the things we’ll check and what you need:

  • Have a photo ID handy, so we can verify who you are
  • Proof of address – We’ll need to see evidence of your trading address
  • You’ll need to show us proof of any regulated accreditations
  • Open-source check – We’ll search for any adverse media on you or your business
  • Personal CCJ check – We’ll make sure you don’t have any personal county court judgments
  • Business CCJ check – And we’ll make sure you don’t have any business county court judgments either
  • Company history – We’ll want to see proof of good trading history
  • Financial checks – We’ll carry out a bankruptcy and insolvency check
  • Duplicate check – We’ll make sure you don’t match any previously declined, suspended or expelled trades
  • You’ll need to show us that you have valid public liability insurance
  • Director search – We’ll check your company for previous directorships or disqualifications
  • Customer experience check – We check your reviews on third-party websites

UK passports

What are the benefits of joining Checkatrade?

Passing the Checkatrade vetting process means you’ll qualify for exclusive trade business discounts and benefits.

On average, a Checkatrade tradesperson will save *£470 per year on their business essentials.

Some of the benefits of joining Checkatrade include:

  • Gives you the platform to build your online reputation
  • Increases your business’s trust with homeowners
  • Helps you win more business
  • Gives you exclusive access to trade deals
  • Gives you our seal of approval

Find out how joining Checkatrade can help you get more enquiries.

Ready to get started? Sign up today and kick off your journey to earning that all-important Checkatrade tick!

Looking to become a Checkatrade member?

All you need to do is pass our checks

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Content disclaimer: This content has been created for general information purposes and should not be taken as formal advice. Read our full disclaimer here.

*Year runs from April 21’ to March 22’. Spend based on 12,505 members. Discounts differ depending on the partner. Products range from low value items to high value items. Total amount spent on Selco is estimated at £42,380,838 by 7,298 members and based on average savings per member from 2020/21. 10% discount. Some exclusions will apply on products.

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